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The Champlain Waterfront Hotel, an Ascend Hotel Collection

2.5 star property

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Hotel Collection

Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2 Front St N, Orillia, ON, L3V4R5
  • Couchiching Beach Park
    ‪3 min walk‬
  • Orillia Opera House
    ‪5 min walk‬
  • Casino Rama
    ‪13 min drive‬
  • Muskoka, ON (YQA)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Queen Room, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Basement level)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Champlain Waterfront Hotel, an Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Orillia Opera House
This hotel features a fitness centre, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception.
The Champlain Waterfront Hotel, an Ascend Hotel Collection offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Hotel Collection. During your stay, you're just a quick walk from Orillia Museum of Art & History. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Within a 15-minute walk of Orillia Opera House and Orillia Community Centre Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Champlain Waterfront Hotel, an Ascend Hotel Collection also features a fitness centre, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel and enjoyed our stay. Have no complaints.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had to go to the front desk multiple times as my room key would let me into the building but not into my room, other than that room was clean and everything worked other than the door unlocking
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place will go agaib
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern. Comfy bed. Love the black out curtains. Parking was a block away but it is a short walk. Staff were friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Limited parking
Stayed 1 night in Mar 2025

10/10 Excellent

wayne

Was very cozy and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Moore

Travelled with family
Disliked: Amenities
I am handicapped and they have two spots for handicapped ppl. You park and then walk a bit get to the door and then you walk up 7 or 8 steps. I almost didn’t make it. The when you get to the lobby floor another long walk. They need training for dealing with and providing proper facilities. Breakfast was dry and coffee was undrinkable . On the good side, it was clean and staff were friendly. I would not recommend to anyone and I won’t be staying there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Aguhon

Liked: Amenities
In the heart of downtown orillia. Near groceries and restos. Near the lake as well. Very convenient place
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was clean, well maintained and comfortable. Lots of pillows and a comfortable bed.
Stayed 2 nights in Mar 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown and close to water.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lihong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice service and the room is big.
Stayed 1 night in Mar 2025

8/10 Good

MARGARET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, all was good except they don't have enough parking at premise and we were told that if no spots left when we came back later that night we were to drive two blocks down to their alternate lot which is not fun when it's cold out and you have to walk back those 2 blocks very late at night. Parking situation was not shared prior to booking room.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times over the years. Good service, clean and decent breakfast provided. Good hotel to stay at either in winter or summer. Only issue is very limited parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, close to shopping and restaurants. The rooms were small, but clean and cozy. Front desk staff were friendly and helpful.
Stayed 2 nights in Mar 2025

6/10 Okay

Braden

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not very friendly or helpful otherwise nice hotel. rooms are on the small side but clean and modern
Stayed 4 nights in Mar 2025

10/10 Excellent

Reuben

Stayed 3 nights in Mar 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the staff are amazing and very helpful with any needs or questions
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful place. Unique layout, it was difficult to find my room at first. There were a few issues with the cleanliness of my room which showed a lack of thoroughness in cleaning. I informed the staff who were extremely apologetic about the situation after I showed them pictures. There was also an issue with the lock in my door for which I had to go to the lobby to have someone bring a physical key to let me in. The breakfast selection in the front lobby was reasonable. Amazing location for food and shopping in downtown boutique shops. I had to extend my stay by a extra night because of bad weather, and after explaining the situation, they were able to extend my stay at my original nightly rate, rather than regular hotel rates.
Stayed 3 nights in Feb 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 1 night in Jan 2025

6/10 Okay

Shaelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfy and the rooms were clean but the rooms are not soundproof. I was woken up during the night several times from people just walking past the room or hearing stairwell doors open and close. There were also no mats in the room and the basement rooms were so small it was really hard to not track road salt through the room. The lobby was pretty & the continental breakfast was a nice addition
Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Liked: Staff & service, property conditions & facilities, room comfort

I’d stay again

Decent stay, close to many cute shops and good food!
Stayed 1 night in Mar 2025