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Castle Hotel, Autograph Collection

4.0 star property

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Photo gallery for Castle Hotel, Autograph Collection

Banquet hall
Lobby
Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Bar (on property)
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
8602 Universal Boulevard, Orlando, FL, 32819
  • Place, The Orlando Eye
    ‪5 min walk‬
  • Place, Pointe Orlando
    ‪9 min walk‬
  • Place, Orange County Convention Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel connected to a shopping centre in Orlando with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Castle Hotel, Autograph Collection offers 213 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Orlando Eye. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of The Orlando Eye and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Guild – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 14 for children
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Reviews

Castle Hotel, Autograph Collection Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 1012 reviews
Rating 8 - Good. 195 out of 1012 reviews
Rating 6 - Okay. 84 out of 1012 reviews
Rating 4 - Poor. 54 out of 1012 reviews
Rating 2 - Terrible. 47 out of 1012 reviews

Reviews

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel choice! Quick walk/drive to a lot of fun attractions close by! Super cute rooms. Everything was clean. Bed was comfortable.
Stayed 4 nights in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Hotel

Castle Hotel was nice, pool area was pretty, our room was nice. While at the hotel we had lunch and food wasn't great. We also were told while we were there we could see firewrorks from Disney on the rooftop. You can't see them too far away. We did have a really nice experience at breakfast, servers were fabulous, Yosep i think her name was.
Stayed 1 night in Jul 2025

10/10 Excellent

Tauland

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Frankie

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist offered me free tea while I wait for my room to be ready.That was sweet
Stayed 1 night in May 2025

2/10 Terrible

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week and loved it The staff goes above and beyond Very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Stayed 1 night in Jun 2025

10/10 Excellent

Chantel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls getaway

David at the front desk was amazing!!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

Milica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and convinient
Stayed 1 night in Jun 2025

6/10 Okay

Jorge

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Ailyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy segura,céntrica,limpia y confortable,todo lo que necesitábamos
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Danny

Stayed 1 night in Jun 2025

2/10 Terrible

Morlon

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
🚨 Beware Staying at the Castle Hotel! 🚨 I’ve stayed at this hotel multiple times in the past, but my recent experience was truly disappointing. The customer service has significantly declined, and the upkeep is simply deplorable. If you plan to stay here, please make sure to check the bed linens before unpacking. It’s unfortunate to see such a once-great hotel fall short of expectations. Stay safe out there! 🏨💔
Stayed 4 nights in Jun 2025

4/10 Poor

Aysan

Stayed 3 nights in Jun 2025

10/10 Excellent

Hiram

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Still a great place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

MARLON, Miami

Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 2 nights in May 2025

10/10 Excellent

joao

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Stayed 3 nights in May 2025

8/10 Good

Tiffany

Liked: Amenities, property conditions & facilities
nice property...stay hear often
Stayed 3 nights in May 2025

6/10 Okay

Chad

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My room did not get a cleaning service as requested, and my room did not have body wash available in the shower. The bottle was empty. This was requested to be refilled but this did not happen.
Stayed 2 nights in Jun 2025

2/10 Terrible

Li Bo

Stayed 4 nights in Jun 2025