Incomplete supplies. Charge notices for things that should be normally included with the rental. Responses to messages or phone calls not received within a reasonable time. We will not rent with this company again.
The Home Was Beautiful And The Floor Plan Was Perfect For My Family. There Were A Few Things Broken In The Home But Iâm Sure They Were Aware Of Them And Because They Didnât Hinder Our Trip We Left The Issue Alone. Overall We Had The Perfect Time!!
It was a great spacious house. Would be nice if there were more pots and pans and bigger ones to and dish towels. Other than that it was a great place to stay.
Large enough house BUT full of stains, plenty of broke or semi-broke items and wifi and TVs that needed to be reset daily - unsat! Also VERY limited kitchen items (no can opener!) and a semi-working dishwasher. Hot tub won't Heat above 90degrees instead of the normal 95-103!-unsat especially since they charge extra for Heat! (got them to refund it) . Only positive was that the hosts did respond to daily issues we had but only semi-successful on resolving 1st time...overall would stay elsewhere next time.
Nice house, great location. Loved the outdoor patio/pool. For a house that sleeps a lot of guest's the kitchen needs more supplies and more bath towels. I would definitely stay here again.
I have a big family and it was great finding a property with so much space and for a great price! Everything was clean and great. Amazing communication as well
This house was great for our stay. Plenty of room for everyone. We came for a soccer tournament for our kids and the boys loved that there was a small soccer field across from our house. The community pool was also fun. The only thing was there wasnât enough pans to cook in and the ones that were there were small so we had to make food in smaller portions. But we made it work. The host was always very communicative and always responded right away.
The dryer still didnât work, repair man came as we were leaving after a week and a half. The Wi-Fi is awful if youâre doing college work youâll need a hot spot. The thermostat and dishwasher took a couple of days to get fixed. I had to clean the cigarette butts and straws left around outside. I think this property has turned me off of vrbo
The property was excellent. The kids loved the pool and we have plenty of room. Then there was no water to the house. Management said someone will be out in 30mins and knock on the door to let us know they are outside. They showed up but never informed us of the problem. When I called back they said a pipe was burst and someone from the water company was coming( I know things happen) but communication can go a long way especially when itâs 11 people was 5 under 8. No one offered to bring us water or nothing but that could be gather from no communication. No one ever reached out to us unless I called.They said try no to use the restroom well that went very well because they couldnât tell us when someone was coming. Anyway besides that it was a great vacation for the family.
After the 1st night, small bumps appeared on my neck and chest area and by the end of my trip, it had spread to my right arm and back. I used some over the counter cream to help relieve the itching and pain. I have a doctor's appointment in the morning to find out what kind of rash this is. It's crazy how I am the only one to get the rash and 12 people were in the cabin.
This house has everything we needed to have a great time with the family. We loved the heated pool. The big âIpadâ that was on the living room was really helpful! It had more information than we expected and it was super easy to use. Definitely weâll recommend this house and the great company that takes care of it. Everything was so easy. Thank you so much for also extending our stay with the late check out. That really helped us.
The listing was perfect for the number of people we had for the group. The first group arrived and saw a broken plate and a crack on the microwave (which were all noted by the IHM when we sent them the photo). We noticed as we stayed, there was a dead roach under the carpet, the dryer was broken which they said there was a part missing and is being ordered. We hoped that they told us in advance vs us telling them. We were hoping to wash the towels in the location before using them since there were lint on them.
Overall, the place is worth it. I just hope they would clean the place thoroughly and replace broken items without guests telling them itâs broken.
The house was perfect. The location had construction directly in front but we never needed to go out except to take the trash out and go to the therm parks.
Could use some kitchen items such as pot holders, rags/dish towels and a couple more pots for cooking but overall we all loved it and would come back again.