Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Lobby
Property preview
Exterior
Poolside views, serves lunch, dinner and happy hour
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar

Explore the area

View in a map
13351 State Road 535, Orlando, FL, 32821
  • Place, Disney Springs™
    ‪1 min drive‬
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Epcot®
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Balcony, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

8.2 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

9.4 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Pool View (Kid)

9.0 out of 10
Wonderful
(21 reviews)
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(15 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony (Jetted Tub)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(116 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Exterior)

8.0 out of 10
Very good
(56 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and fitness centre
This resort features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the pool at Holiday Inn Resort Orlando - Lake Buena Vista by IHG. During your stay, you'll be within walking distance of Orlando Vineland Premium Outlets. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this resort measures 8592 square feet (798 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Resort Orlando - Lake Buena Vista by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Orlando resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Applebees – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rocco's Rockin' Tiki – This poolside bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Games
  • Gym
  • Heated pool
  • Outdoor pool
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,592 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Lending library access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults and USD 1 to 9 for children
  • Uncovered self-parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1938 out of 3423 reviews
Rating 8 - Good. 743 out of 3423 reviews
Rating 6 - Okay. 379 out of 3423 reviews
Rating 4 - Poor. 176 out of 3423 reviews
Rating 2 - Terrible. 187 out of 3423 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice, clean, and well maintained. However, they really need to upgrade to Smart TVs and change out those 1980s hotel phones. Holiday Inn Resort it’s 2025 time for an upgrade.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 2 nights in Jul 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Added another night because it was so nice. $15-$20 Uber to parks. Walkable to restaurants. This will be my go to hotel in Orlando. Very reasonable rates. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most hotel rooms now, way too expensive for what you get. Curtains didn’t even cover the window. A foot short. Room for 4 people,but only one chair. TV stand left broken. Nasty carpeting, furniture from 2nd hand shop. Mattress good. Glad it was only one night. Great amenities though.
Stayed 1 night in Jul 2025

6/10 Okay

Geraldine

Stayed 2 nights in Jun 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
The Tiki bar at pool and the grounds were nice, staff friendly and helpful. We had a great stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cat is a rockstar!

Cat was so helpful and sweet at the front desk.
Stayed 2 nights in Jul 2025

6/10 Okay

Jamie

Travelled with family

less than stellar

Our flight was delayed heading to Florida so I had called the hotel twice informing them that we would be later than anticipated. I was told it wasn’t a problem if we thought we’d be getting in later than 3am to call and they’d check us in over the phone. I called when we landed in Orlando to let them know we’d be on our way. When we got to the hotel, the room is reserved had been given to someone else (two bunk beds & queen bed). we’re a family of 6. The room had one queen bed and one bunk bed. They provided us with a cot and a crib for our oldest and youngest but it all barely fit and we had to wait 20-30min for them to be brought up to the room. again, I’d requested the crib when I initially booked the room and when I spoke with the hotel in the phone. The staff didn’t seem very concerned about this and said that they gave our room away because we checked in late… ummm I called multiple times. I would not stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Unique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

You get what you pay for kinda

Hotel looked like a motel in the inside Elevator kept messing up Pro the shutter to the bus Clean and open pool And beds were clean but broken down
Stayed 4 nights in Jul 2025

8/10 Good

Annette, Enfield

Stayed 1 night in Jun 2025

8/10 Good

Nakiesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stephen Edward, Englewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a weekend stay and visit to the parks.
Stayed 1 night in Jul 2025

10/10 Excellent

Johana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing weekend, the hotel is super good
Stayed 2 nights in Jul 2025

10/10 Excellent

kinlonda

Stayed 2 nights in Jul 2025

10/10 Excellent

Torecka

Stayed 2 nights in Jul 2025

2/10 Terrible

Renee

Travelled with family
Disliked: Staff & service

Your staff need to be trained in emergencies.

As a IHG reward, i have never been treted this badly. At check-in, Fabian was so rude because asked question about my bill, which he quoted me a bill hirer than i had booked. He and his counterparts felt the need to call security as if he was threatened.I had asked for and paid for 3 rooms together and he put us in separate floors. I took the room on the third floor, my daughter and neice have small children, that can get rambunctious and we didnt want to distub others. When the elevator opened, they were cleaning with a citrus based product, I'm allergic to citrus anf began to have an anaphylaxic reaction to the smell. I immediately started having trouble breathing. I walked to the desk,struggling to breath, to ask for a room on the 1st floor so i could avoid the elevator. Jesus choice to ignore I couldnt breath, my husband attempted to explain I couldn't breath and would need a room on 1st floor to avoid the elevator. By this time, I needed 2 epinephrine shots, benadryl and was unable to enjoy my granddaughter's dance finals. I have now developed a esphogitis and bronchitis, as a result of this horrible experience. This has been the worst experience i have ever had with your company. Your staff was hostile and didn't care I was struggling to breathe. My chest is so tight and I have to drive back to KY like this. I wouldn't recommend this particular hotel location to anyone after the way they treated me.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for your money.
Stayed 1 night in Jun 2025

10/10 Excellent

Miss Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We will be back! The breakfast bar was perfect! Staff was so helpful and friendly. It's affordable too! Everything I wanted to drive to was under 5 minutes.
Stayed 1 night in Jul 2025

6/10 Okay

IBRAHIM

Travelled with family
Liked: Staff & service
Staff need to pay attention to the smoking area around the pool. We were swimming, and there was a lot of kids around. People in the smoking area by the pool were smoking weed. It was very strong. We had our 6 month old with us, my wife had to leave and take her to the room from the narcotics smell. Staff need to monitor the area little better. I don’t understand how people can smoke weed around kids like that and no one noticed from the staff. It was very strong.
Stayed 1 night in Jun 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My coffe maker didn’t work it took a day before it was changed out. When it was changed out that one only made one 1/8 of cup when it was report at front desk they never changed it out
Stayed 9 nights in Jun 2025

10/10 Excellent

Lizeth

Stayed 2 nights in Jun 2025