Really enjoyed this rental. It was short walk to the pool, came fully equipped. Had a stroller and umbrella which definitely came in handy for Disney! Management responded promptly! Only problem was we couldn't get the TV's to work but not complaining who needs to watch tv when your on vacation anyways! The frozen room was perfect for my 4 year old daughter!!
Never having stayed at this property, you automatically assumed we would know all the information about checking in. Why don't you put a lot more effort into EXPLAINING to your guests what to expect at checkin.
1)Have proper and COMPLETE address of unit
2)Have contact information of property manager in the event of problems
3)When you forward the "gate key", why don't you explain that it is "THE GATE KEY". If I had known I had the means to get in, it would have saved having a complete meltdown when the guards couldn't find my $900.00 reservation.
Overall the condo was a good value for the price I paid. It was very clean and the pool area was nice and close by. I do wish there were more cleaning supplies available in the condo. There wasnât any dish soap provided, only 2 packets for the dishwasher. I didnât want to have to buy some at the store for my 5 night stay. There also was only 2 rolls of toilet paper, and with 4 people staying there it goes fast. We also noticed some tiny ants crawling around in the bathroom the first day we were there and my daughter opened her retainer case and they were crawling all over it. I had mentioned something to the owner but nothing was done about it for the remainder of our trip.
The beds were ok , a little firm for me and the pillows were very flat. I would recommend bringing your own pillows if you are driving there. Overall it was a nice stay but next time I think I would prefer staying at a hotel resort.