The photos in the listing do not match reality. The hotel, which appears new in the pictures, is actually oldâat best, it underwent a poorly done renovation. The beds are not comfortable.
I checked in late, and upon entering the room, I noticed the bathroom had no shower curtain. Given the time, it was impossible to replace it that night.
The next morning, I woke up to find a leak coming from the air conditioner.
I reported both issues to the front desk. However, when I returned at night on the second day, the shower curtain had still not been installed, the AC leak had not been fixed, and the room was flooded.
We ended up being moved to another room.
Breakfast is extremely basic, with no protein optionsânot even eggs.
At my late check-in, the front desk agent was on a video call. I understand that since it was late at night, he may have been passing the time chatting with someone, which is not an issue in itself.
However, what I found uncomfortable was that even after I arrived, he continued his video call. To me, this came across as unprofessional.
In my subsequent interactions with the front desk, I was assisted by a very kind employee who courteously handled my request to change rooms due to the previously reported issues.