Beautiful home that comfortably fit our family of 5. We walked around the resort property there is plenty of things to keep the kids occupied on site. I have teens and keeping them happy can be tricky It is very clean and we felt very safe. I greatly appreciate this location and we enjoyed our time.
We had a few idiosyncrasies in the process but for the most part relatively on point. The room was really nice and clean and we service needed the matter was addressed promptly 5 star service as expected. Thanks Upstay team you all are awesome!!
Everything about this apartment was good except could not adjust the air conditioner to go below 75. The place was clean and comfortable. It is very close to Disney which the reason for the trip.
We very much enjoyed our trip, we enjoyed the resort. Unfortunately the AC in this unit was broken when we arrived. We communicated this with the property manager whom insured they were doing all they could to resolve the issue. The problem was never resolved. We stayed even though there was no AC but it was very uncomfortable. I hope the issue is fixed before the next family rents this unit.
Letâs start with the lockbox. Itâs is attached to a tree away from the building and the keycard was missing. So we had to wait an hour for someone to bring it. The master bathroom shower was full of mold & mildew and I did not use it. The shower also dripped all night. The refrigerator leaked water and I had to put towels inside to clean. They only provided 3 towels, no washcloths, & 1 roll of tp for each bathroom. We spent 1 night there out of 3 & they refused to give me a full refund. I would not recommend.
The condo was nice, tidy and clean. Owner was very on top of everything. We had a little problem with the coffee maker and owner had another one there ASAP. Great communication. If we come down again we would stay here again.
We enjoyed our stay but I felt like the lock box should be in a better location.. being attached to a tree isn't the ideal place . If opening for suggestion.maybe if there was like a mail room or something just not on a the tree
if you want to be close to Disney, this is the property
We have stayed on property before but this is a new condo to us. We had a bit of confusion on the check in and needed extra towels, but the place it VERY NICE, the price was incredible and if you have stayed her before, you need to book it ASAP.