This house was a last minute pick for us as the first house we booked was sold. The host is great. Good communication, however, there were a lot of negatives. I was initially told we would have THE BASICS to get us started for supplies. That to me would include dish cloths, a small amount of dish soap, a couple of dishwasher tabs, maybe some paper towels, and a couple of laundry tabs. There were none of these things and when I asked I was told the cleaner forgot them. She did bring us tabs the next day the next day. Apparently this house is too large to actually clean. We noticed quite a bit of really nasty stuff the second day including the entire floor not being vacuumed! We were in the master on the main floor and it was not vacuumed. We found plastic tags from recent purchases, an actual hairball of black hair and lots of random lint. On the last day of course I also found some dried snot on our sheets!!! Are they washing/changing linens after each stay? The carpets are insanely dirty, very very stained in most areas of the house including the stairs, upper hallway and upper Master. Showers dont drain, sinks dont drain. Dishwasher is garbage. Pool heat didnt work, but they did try to fix it. Bottom line its very dirty and needs work. I wish I could share all my pictures to show how bad it was. Very disappointing. We have rented homes in the area several times and never experienced anything like this