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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Creator video - submitted by lana__creator
Property entrance
Exterior
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Wonderworks
    ‪12 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Room (Resort Select)

In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.4 out of 10
Good
(143 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(203 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(609 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(122 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About this property

Westgate Lakes Resort & Spa Universal Studios Area

Along with a marina, this smoke-free hotel has 7 outdoor pools and a full-service spa. Free valet parking and a free theme park shuttle are also provided. Additionally, a water park (surcharge), a restaurant and 2 poolside bars are on-site. Housekeeping is available on request.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Guests can make use of the in-room microwaves and coffee/tea makers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

2 outdoor tennis courts, a marina, complimentary bicycles and a water park (surcharge) are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the sightseeing around Westgate Lakes Resort & Spa Universal Studios Area. During your stay, you'll be close to Orange County Convention Center. Enjoy features like free valet parking and a free theme park shuttle, plus 7 outdoor pools.
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Drafts Sports Bar & Grill, a family restaurant that serves American cuisine
  • Splash around at the water park or swim in the 7 outdoor pools
  • Treat yourself to aromatherapy, body scrubs or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and 7 hot tubs -
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from The Orlando Eye and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

Drafts Sports Bar & Grill – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro – This delicatessen serves breakfast, lunch and light fare. Open daily.
Cordovano Joe's Pizza – This restaurant specialises in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli – This delicatessen specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Buccaneer Galley – This bar specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • TV in common areas
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3448 out of 6252 reviews
Rating 8 - Good. 1247 out of 6252 reviews
Rating 6 - Okay. 766 out of 6252 reviews
Rating 4 - Poor. 363 out of 6252 reviews
Rating 2 - Terrible. 428 out of 6252 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Tapan

Liked: Cleanliness
Always check with property while booking . I booked via expedia and the details mentioned about room on expedia is different from what i got
Stayed 4 nights in Jan 2026

10/10 Excellent

Yanis

Stayed 2 nights in Jan 2026

10/10 Excellent

Luciane

Liked: Cleanliness, amenities, property conditions & facilities
Eu gostei muito, tudo muito organizado👏👏👏
Stayed 3 nights in Jan 2026

2/10 Terrible

MANAR

Stayed 4 nights in Dec 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Everything about my stay was awesome
Stayed 4 nights in Jan 2026

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean amd the property staff friendly and assisting when a question came up! I will tell two friends about my experience and recommend this property!
Stayed 5 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property easy check in! Room was very nice! Whenever I needed anything from towels or extra soap it was delivered very quickly without any problems! Staff checked in regularly to make sure we didn’t need anything. Overall a fantastic experience!
Stayed 4 nights in Jan 2026

8/10 Good

Stacy

Stayed 3 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was well equipped, clean and big! Loved the kitchenette. The proximity of our unit to the pool was excellent. Also loved that they have laundry facilities. We used the pool, hot tub, Draft restaurant, pizza restaurant, arcade, shuttle service and market store. All were very convenient and nicely located. I would say the only downfall would have been the area for fishing, the dock where the paddle boats are, opens at 10am and closes at 6pm. Not ideal for people who actually fish, but good for a little kid. Wish we had time to use the water park, but hours were 11am-6pm so we didn't get to use it unfortunately :( Overall, it was a great resort and in a great location. We will be back if ever in the area!
Stayed 2 nights in Jan 2026

10/10 Excellent

Awais

Stayed 4 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
All of the above, it's a super clean place, plenty for the kids, and a great place to relax.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The really friendly and helpful staff !
Stayed 3 nights in Jan 2026

10/10 Excellent

Gwendolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great time lots to do
Stayed 2 nights in Jan 2026

10/10 Excellent

Elainer

Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Denise

Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with family
The stay was very enjoyable. The king bed was very comfortable. The only negative thing was the cockroach my husband found in the bathroom sink.
Stayed 2 nights in Jan 2026

2/10 Terrible

Hadir

Stayed 5 nights in Dec 2025

2/10 Terrible

Hadir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent, parking was a nightmare. Services not so great.
Stayed 5 nights in Dec 2025

2/10 Terrible

Brielle

Disliked: Cleanliness
I was extremely disappointed with my most recent stay. I stayed here in 2016 and had a great experience, the frequent shuttles, jacuzzis, room views, and sub shop were all reasons I chose to return, expecting the property to have improved over time. While check-in staff were polite, we were placed in a room very far from the front with a long walk and were not offered a golf cart shuttle. Once in the room, I discovered that shuttle service to Universal now requires booking 24 hours in advance, which was never communicated prior to check-in. Because of this, we had to rely on Uber and spend additional money I specifically hoped to avoid by staying here again. We also found that the sub shop no longer makes subs. When we turned on the jacuzzi after returning from the park, black residue came out of the jets, and there were small black curly hairs on our “fresh” towels. I have photos of the bath if you’d like me to forward them. Due to these issues, we checked out the following morning as soon as we woke up. I typically avoid public complaints, but given this experience, I would like a refund to be considered.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 4 nights in Jan 2026

8/10 Good

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Only thing was if they call and offer cookies and breakfast, its so they can try and get you to do a timeshare presentation. Clean, nice pools but waterpark costs $$. Nice sunset views.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and location
Stayed 3 nights in Jan 2026

10/10 Excellent

Beverly, Castroville

Stayed 3 nights in Jan 2026