Staff, the fellow that attended to me when I arrived was a good representative for your resort.
This was a relaxing experience. The texts I received during my stay made me feel I was valued as a customer.
Thank you.
The room was clean, organized, and came stocked with items to make your stay comfortable. Beware, Hotels.com does not include the daily resort fee on the âfinalâ price for booking. This is added once you check into the resort. Overall, our stay was wonderful and 100% would recommend to families!
Staff at check in was very nice and helpful and helpful, room was clean, resort was nice with lots of things to do, we enjoyed mini golf and walking at night to see all the lights, will definitely stay again
The room was so clean, it was always something to do. We had a good time. My only issue was the staff not being that friendly for example, you say good morning and they donât speak back. It comes off as they donât like their job or everyone is angry I can be wrong but Iâm mad I didnât buy a timeshare when my kids was younger. I love this place.
We had a very pleasant stay. The only downside was there is no hot tub at the adult only pool area which really makes no sense. Nothing worse. than being in a hot tub with little kids jumping around.
The WiFi didnât work the entire 5 day stay so thatâs super inconvenient combined with the lackluster staff experience particularly with the incompetent âsecurityâ I would avoid a future stay
The resort was beautiful, very clean, lots of amenities, staff was very friendly.
A few things to note there is a resort fee at check in and the water park and paddle boats are not included for guests, it is a separate charge.
Everything was fantastic! The room was very clean. We requested a few towels and they gave us many! We were driven to our room and when we left, they drove us up to the main entrance at check out. All staff was very helpful. Great location!