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Best Western Hotel d'Arc

4.0 star property

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Photo gallery for Best Western Hotel d'Arc

Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating, and a modern reception area.
Welcome to our reception area, where friendly staff are available to assist with your stay. Guests can check in and access hotel information here.
Meetings take place in this classic room with a large door, chandelier, and comfortable seating for two.
Enjoy a delicious breakfast in this well-equipped room, featuring a buffet counter with a variety of food options and a convenient refrigerator.
Relax in this stylish room with a large bed, small table, and coat rack.

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
37 Ter, Rue de la Republique, Orléans, Loiret, 45000
  • Hôtel Groslot
    ‪5 min walk‬
  • House of Joan of Arc
    ‪8 min walk‬
  • Sainte-Croix Cathedral
    ‪8 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Room amenity

Executive Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Hotel d'Arc

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a coffee shop/cafe, 24-hour room service and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a library are on-site.
Best Western Hotel d'Arc offers 35 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel d'Arc. During your stay, you're just a quick walk from Place du Martroi. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of Place du Martroi and Hôtel Groslot
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business centre. A library, multilingual staff, and concierge services are also featured at the eco-certified Best Western Hotel d'Arc.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 17 per person
  • A coffee shop/cafe

Things to do

  • Library
  • Shopping centre

Family friendly

  • Dining table
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • Lift

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Best Western Hotel d'Arc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 157 out of 432 reviews
Rating 8 - Good. 172 out of 432 reviews
Rating 6 - Okay. 61 out of 432 reviews
Rating 4 - Poor. 32 out of 432 reviews
Rating 2 - Terrible. 10 out of 432 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Aurelie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service deshumanisé

Service deshumanisé. Froid. Désagréable. Font des erreurs dans les conditions de remboursement et n’assume pas leurs erreurs. Dommage
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, handy location, clean
Stayed 2 nights in Apr 2025

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

6/10 Okay

Zoe

Stayed 2 nights in Mar 2025

8/10 Good

Mrs L

Travelled with family
Liked: Cleanliness, room comfort

Stay

There was a smell of sewage in my room and all round the hotel breakfast was ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 1 night in Mar 2025

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for a very strong and constant drains smell - from the reception downstairs to our bathroom. A real pity as this hotel deserves much more .
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SEBASTIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hôtel bruyant

Hôtel en plein centre ville mais qui a l’âge de ses fondations. L’hôtel est en lien direct avec le tramway. Dès qu’il passe, de 5 heures à 1h du matin, les murs tremblent. La porte de la chambre, les murs, et les plafonds ne sont pas isolés phonétiquement. Dès qu’un occupant passe dans le couloir, ferme une porte où marche dans sa chambre, vous partager tous ses faits avec lui. Malgré un personnel agréable, une literie irréprochable et une chambre spacieuse, je ne retournerai pas dans cet hôtel.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya, Coolidge

Stayed 1 night in Dec 2024

8/10 Good

chaitali

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is excellent. The bed was super soft. The only issue was the heater, which didn't seem to be working. We called reception, but no one picked up the phone. It was the end of the year so we were expected to find a few staff. But over all it was good.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Samia

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Adequate

It isuch an old building and very tired inside. The rooms need a refurb altho the bed was very comfortable. Ideal central location.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamad

Stayed 2 nights in Nov 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noëmi

Stayed 4 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the ancient town and cathedral.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Very very nice bed. The best shower I've ever experienced in a hotel. Stayed an overnight - checked in late around 11:15 pm and left early the next morning. This is a very lovely town. Please note: parking is off site. You have to drop your luggage off and then drive to the parking and walk back about 12 minutes to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.
Stayed 4 nights in Aug 2024

6/10 Okay

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peux mieux faire pour le déjeuner

Chambre propre et confortable . Petit déjeuner horriblement cher pour la qualité servie . La fiche que l hôtel vous adresse afin de faciliter votre arrivée ne sert a rien et en plus les prix ne sont pas juste
Stayed 1 night in Aug 2024