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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka Shinsaibashi

Exterior
Property video
Reception
Daily buffet breakfast (JPY 2970 per person)
Public bath

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪2 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for King Room, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room Single Use, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple Room, Non Smoking

1 bedroom, premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 6
  • 3 Single Beds

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About this property

Candeo Hotels Osaka Shinsaibashi

Hotel with a 24-hour front desk, steps from Dotonbori
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with a hairdryer. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Dotonbori and Dotonbori Glico Sign
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 386 reviews
Rating 8 - Good. 81 out of 386 reviews
Rating 6 - Okay. 31 out of 386 reviews
Rating 4 - Poor. 5 out of 386 reviews
Rating 2 - Terrible. 10 out of 386 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jemmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to explore Osaka and especially around Shinsaibashi and Dotonburi areas. The hotel is very elegant and clean. Staff were pleasant, helpful and assisted us with shipping our luggage to the next destination. The room was a good size, clean, and had a great view. The only con was lighting is low in the sink area and elevators were slow because there were only 2 of them.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Nice amenities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Capucine, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent!!! And the location was perfect.
Stayed 4 nights in Apr 2025

6/10 Okay

Colby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a process that didn’t need to be so complicated. The breakfast could really use some work as well. Overall a nice property for a 3 night stay. Very central and close to the metro.
Stayed 3 nights in Apr 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jaime, Allendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing! Clean, modern hotel that is conveniently located and close to Dotonbori. Would definitely recommend staying here
Stayed 2 nights in Apr 2025

6/10 Okay

Sujung

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
위치는 정말 조아요 .밤에 오토바이소리 시끄러워요 온천 그냥.. 사람없는 목욕탕 같아요 저는 좋았습니다 시간을 잘 맞춰서 인지 통째로 빌린것 같았어요 . 데스크 한국분 친절하세요. 조식 별로 였어요 그돈으로 밖에서 사드세요.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in an amazing location! The onsen was wonderful after a long day of exploration and eating. Its not as robust with amenities as some of the others, but its very clean and has all the essentials nonetheless. The hotel is very close to transportation, food, and all the shopping - all within walking distance!! And yet somehow its also in a quiet location so you can get a good nights rest. Highly recommend!

8/10 Good

Alissa L.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room space is small but comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel. Very easy to get to main attractions to the North or South. Right in the center of great shopping and very close to subway stops. We booked the triple twin for a family of three. Great sleeping arrangement for us with this bed option. Amazing pajamas and buffet breakfast too. Highly recommend this hotel!
Stayed 6 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed is flush to the wall making it difficult to get in an out if there are two of you. No storage areas or place to put your luggage in the room. No official separate bathroom as the sink is in the main room with very limited counter space. Nothing in English on the TV. On the positive side the location was perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kanani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Location is very prime near Dotonbori. Rooms are nice and rooftop onsen is a treat !!!
Stayed 3 nights in Mar 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that’s right in the middle between upscale and dontonburi. Only annoying thing was the bathroom light sensor for the toilet. It kept turning off if you didn’t move every 3 mins.
Stayed 2 nights in Mar 2025

6/10 Okay

Ravi

Stayed 3 nights in Mar 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We had such a bad experience with our room and service we left for another hotel. The room was smaller than a college dorm and service was awful. neither of us recommend this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall great location to stay at. Staff spoke enough English to communicate basic information. Location, location, location. Perfectly situated between two train stations and mere feet from all the shops and food you could ever want to explore.
Stayed 6 nights in Mar 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Lynette

Great location! Enjoyed our stay at the Candeo. We went on an excursion to Naoshima Island, and they were very accommodating, allowing us to leave our suitcases so we could travel light to Naoshima. Loved the market street nearby with tons of restaurants and shops. The Buddhist Temple was also an interesting surprise. On our last morning, I was able to walk to an excellent Ukioye Museum.
Stayed 1 night in Mar 2025

10/10 Excellent

lester

Stayed 2 nights in Mar 2025

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extremely convenient for Dotonburi and shopping. The staff was friendly and helpful. They spoke well.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15th story onsen was very peaceful
Stayed 3 nights in Mar 2025

8/10 Good

Diego

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Giovany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025