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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Property class: 4

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Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

The exterior of the Cross Hotel with a glass facade and illuminated signage.
A modern hotel room with a sectional sofa, a flat-screen TV, a desk with a lamp, and a bed with a headboard.
A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.
A modern hotel lobby with a marble reception desk, a seating area with chairs, and a high ceiling with natural light.
A modern hotel corridor with a red accent wall, directional arrows, and a carpeted floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Room

A reception area with a curved counter, a woman at the desk, and a red carpet.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a wall-mounted light.

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, a TV, and a seating area with curtains.

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Standard Floor)

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Standard Floor)

A hotel room with three beds, a desk, and a large TV screen.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Standard Floor)

A hotel room with two beds, a TV, a desk, and a window with red curtains.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Cross Floor)

A hotel room with three beds, a desk, and a large window with curtains.

Triple Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Cross Floor)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking (Cross Floor)

A modern hotel room with a large bed, a desk, a chair, and a TV.

King Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOTONBORI view DOUBLE, Non Smoking

A modern hotel room with a flat-screen TV, a desk, a chair, and a sofa.

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for DOTONBORI view TWIN, Non Smoking

A modern hotel room with a bed, a nightstand, a window with curtains, and a wall-mounted TV displaying an advertisement.

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Cross Floor)

A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 959 reviews
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About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

This hotel features 2 restaurants, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and concierge services.
Cross Hotel Osaka（ORIX HOTELS & RESORTS） offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the shopping around Cross Hotel Osaka（ORIX HOTELS & RESORTS）. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness, overall comfort and nice bathrooms
  • Steps from Dotonbori Glico Sign and 5 minutes on foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A health club, a vending machine, and concierge services are also featured at Cross Hotel Osaka（ORIX HOTELS & RESORTS）.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch. Open daily.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Things to do

  • Health club

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 926 out of 1252 reviews
Rating 8 - Good. 246 out of 1252 reviews
Rating 6 - Okay. 57 out of 1252 reviews
Rating 4 - Poor. 15 out of 1252 reviews
Rating 2 - Terrible. 8 out of 1252 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was great and the location was perfect.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

SEUNG Gi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Service, location, cleanliness was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christiana

Liked: Cleanliness
Great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, good size rooms (for Japan), excellent breakfast buffet, great location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Breakfast great.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities
Superb location, very kind and helpful staff and amazing breakfast buffet.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower. Breakfast buffet wonderful with lots of options. Lots of shops, restaurants less than a block from hotel.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

JERRY

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious bathrooms
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and nice hotel. The breakfast was amazing. the only bad thing was there's only 1 elevator and it was a bug struggle to get back to the room or leave the hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Baljinder

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Varick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the heart of Osaka. Staff was very nice and helpful. Room was fairly big. Very walkable. Luggage transfer available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
amazing location. hotel was very clean
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Great hotel in a busy area.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall - had a very pleasant stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and area with tons of restaurants
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, clean room, very friendly and efficient staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel - big rooms
Stayed 5 nights in Dec 2025