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Hotel Hillarys Shinsaibashi

3.0 star property

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Photo gallery for Hotel Hillarys Shinsaibashi

Lobby
Public bath
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Breakfast area

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Dotonbori Glico Sign
    ‪6 min walk‬
  • Kuromon Ichiba Market
    ‪10 min walk‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Hillarys Shinsaibashi

Hotel with a 24-hour front desk, a quick walk to Dotonbori Glico Sign
Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Hotel Hillarys Shinsaibashi offers 225 accommodations with a safe and complimentary slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Hillarys Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Dotonbori Glico Sign and Namba Grand Kagetsu Theater
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front desk safe and a lift.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful
Stayed 4 nights in Apr 2025

8/10 Good

Elsa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and polite staff. Breakfast was tasteful and with different choices. The lobby had tea, coffe and some bread as snacks
Stayed 4 nights in Apr 2025

10/10 Excellent

Julieanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location close to everything. Breakfast buffet was amazing! Would definitely stay again. Parking super close
Stayed 1 night in Mar 2025

10/10 Excellent

Latrice

Stayed 2 nights in Apr 2025

10/10 Excellent

Araceli, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Osaka for one night and this hotel was perfectly situated for what we wanted to do. It was a few blocks from Dotonbori Street for food and vibes, and America-mura neighborhood for our thrift shopping experience. The staff were very nice and courteous. The room was clean and cozy. We watched Japanese tv to unwind. The downstairs lounge had complimentary coffee, tea, and flavored water, plus bread rolls at certain times of day. They stored our luggage while we kept exploring. It was a great home base.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicky

Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing with hot and cold bath and a dry sauna.
Stayed 1 night in Mar 2025

10/10 Excellent

KA WAI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location and Service. Will book again
Stayed 8 nights in Mar 2025

10/10 Excellent

AURELIEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Thuy-An

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean, and great afternoon tea they have with muffins and coffee for free
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going into my trip I knew rooms in Japan were going to be small, however I found this room actually very spacious compared to Kyoto and Tokyo. It was spacious enough to have luggage laid out and walk around comfortably with a king size bed. Enjoyed all the amenities, free pajamas, and toiletry kits they gave out for free. Super convenient! It’s literally right off the main road of all shopping and dontombori. I would book again just off of location!

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Wayne

Stayed 7 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had multiple families book at this hotel and it was great!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice and helpful! The housekeeping ladies were thorough with cleaning and checking if we needed anything. The front desk staff helped with shipping our luggage to the next hotel and were friendly. The hotel was close to the station and shops. We enjoyed our stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Easy access to everything you you need in osaka :)
Stayed 3 nights in Jan 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service
A comfortable stay in the center of town.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, thank you very much
Stayed 4 nights in Jan 2025

10/10 Excellent

Amarachi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city and train station
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024