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Hotel Intergate Osaka Umeda

4.0 star property

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Photo gallery for Hotel Intergate Osaka Umeda

Property amenity
Triple Room, Non Smoking (36 square meters, Inter Gate Floor) | 1 bedroom, down duvets, in-room safe, desk
Lounge
Interior
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-2 Umeda, Kita, Osaka, Osaka, 530-0001
  • Osaka Station City
    ‪4 min walk‬
  • Grand Front Osaka Mall
    ‪7 min walk‬
  • Umeda Sky Building
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room, Smoking (18 square meters)

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, Smoking (18 square meters)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (18 square meters)

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, Non Smoking (18 square meters)

8.8 out of 10
Excellent
(26 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Non Smoking (65 square meters, Inter Gate)

Suite, Non Smoking (65 square meters, Inter Gate) | 1 bedroom, down duvets, in-room safe, desk

Suite, Non Smoking (65 square meters, Inter Gate)

  • 65 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

Japanese Junior Suite Twin Room, Non Smoking (57 square meters) | 1 bedroom, down duvets, in-room safe, desk

Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

  • 57 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

Triple Room, Non Smoking (36 square meters, Inter Gate Floor) | 1 bedroom, down duvets, in-room safe, desk

Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor) | 1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor) | 1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor) | 1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room, Non Smoking (56 square meters)

Junior Suite Twin Room, Non Smoking (56 square meters) | 1 bedroom, down duvets, in-room safe, desk

Junior Suite Twin Room, Non Smoking (56 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Smoking (25 square meters)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Smoking (25 square meters)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests) | 1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Shower Booth)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Smoking (25 square meters, Shower Booth)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters)

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters)

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

1 bedroom, down duvets, in-room safe, desk

Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room, Non Smoking (36 square meters)

Accessible Twin Room, Non Smoking (36 square meters) | 1 bedroom, down duvets, in-room safe, desk

Accessible Twin Room, Non Smoking (36 square meters)

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Deluxe Twin Room, Non Smoking (40 square meters)

1 bedroom, down duvets, in-room safe, desk

Corner Deluxe Twin Room, Non Smoking (40 square meters)

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Corner Deluxe Twin Room, Smoking (40 square meters)

1 bedroom, down duvets, in-room safe, desk

Corner Deluxe Twin Room, Smoking (40 square meters)

  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (31 square meters)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking (31 square meters)

9.2 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Smoking (31 square meters)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Smoking (31 square meters)

  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Connecting Room, Non Smoking (50 square meters)

Connecting Room, Non Smoking (50 square meters) | 1 bedroom, down duvets, in-room safe, desk

Connecting Room, Non Smoking (50 square meters)

  • 50 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters)

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, Non Smoking (23 square meters)

9.0 out of 10
Wonderful
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking (23 square meters)

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, Smoking (23 square meters)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (21 square meters)

1 bedroom, down duvets, in-room safe, desk

Superior Double Room, Non Smoking (21 square meters)

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking (21 square meters)

1 bedroom, down duvets, in-room safe, desk

Superior Double Room, Smoking (21 square meters)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters)

Standard Twin Room, Non Smoking (23 square meters) | 1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking (23 square meters)

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room for 3pp, Non Smoking (23 square meters)

Deluxe Double Room for 3pp, Non Smoking (23 square meters) | 1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room for 3pp, Non Smoking (23 square meters)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with Shower Booth - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room with Shower Booth - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Intergate Floor Deluxe Double Room

1 bedroom, down duvets, in-room safe, desk

Intergate Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Shower Booth - Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room With Shower Booth - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Intergate Floor Superior Twin Room with Washroom

1 bedroom, down duvets, in-room safe, desk

Intergate Floor Superior Twin Room with Washroom

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Twin Room

1 bedroom, down duvets, in-room safe, desk

Universal Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room With Washroom - Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room With Washroom - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Corner Twin Room - Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Intergate Suite

1 bedroom, down duvets, in-room safe, desk

Intergate Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Intergate Floor Superior Double Room

1 bedroom, down duvets, in-room safe, desk

Intergate Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Junior Suite Twin

1 bedroom, down duvets, in-room safe, desk

Japanese Junior Suite Twin

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room with Washroom - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room with Washroom - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Room

1 bedroom, down duvets, in-room safe, desk

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Stylish Junior Suite Twin

1 bedroom, down duvets, in-room safe, desk

Stylish Junior Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Corner Twin Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Intergate Floor Triple Room

1 bedroom, down duvets, in-room safe, desk

Intergate Floor Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Double Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room - Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Intergate Osaka Umeda

Hotel with a restaurant, a short walk to Osaka Station City
This hotel features a restaurant, a 24-hour fitness centre and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Intergate Osaka Umeda offers 386 accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Hotel Intergate Osaka Umeda. During your stay, you're just a quick walk from Osaka Station City. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall
There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Hotel Intergate Osaka Umeda.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Intergate Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 11:00 PM (JPY 2,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1375 for children
  • Nearby parking fee: JPY 2000 per day (328 ft away; open 10:00 AM to 11:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel
Hotel Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel Osaka

Hotel Intergate Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1053 reviews
Rating 8 - Good. 265 out of 1053 reviews
Rating 6 - Okay. 49 out of 1053 reviews
Rating 4 - Poor. 8 out of 1053 reviews
Rating 2 - Terrible. 17 out of 1053 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yinghui

Stayed 2 nights in Mar 2025

10/10 Excellent

David, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, great free snacks, lovely onsen
Stayed 5 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and courteous
Stayed 6 nights in Mar 2025

10/10 Excellent

Pik Wu Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property because it is so close to the Airport Limo station. But, it is some walk from main shopping. Facility is nice, new, comfortable. Love the place and will return to stay at the same place again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gülru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. The hotel was elegant. People were so friendly. I had a very nice experience here. I will come to Umeda hotel again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to Osaka station. Everything are so convenient and walkable.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nilufar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude and not accommodating. Very disappointed from their behavior and never been treated with such disrespectful staff before. I’ve travelled all around the world and know that cultures are different but being so impatient and impolite is next level. Never going back here
Stayed 2 nights in Mar 2025

8/10 Good

ailynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have happy hour at the property and a public bath at the top floor (didn't have a chance to try).
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph Allen

Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy access to evrything. Clean hotel and friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pik Wu Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Room is nice and spacious. Clean. Sort of easy access from train station. You will need to feel ok to walk a little bit to major station and shopping. But, it is extremely close to airport limousine bus station.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but amenities limited

Coffee only available from the lounge area at reception which is not available during breakfast serving time. If you want to have coffee in room best to buy coffee sachets from convenience store. Also tv is not compatible for streaming or casting from personal device.
Stayed 4 nights in Feb 2025

8/10 Good

Ryota

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

claire

Liked: Property conditions & facilities
Great hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nisheeth

Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location from station, just minutes walk, also close to the airport shuttle. Hotel offers complimentary drinks, snack, and supper, exactly what I need when I drop off my shoppings back at the hotel :) And the beds are so comfy too, love it.
Stayed 2 nights in Jan 2025

8/10 Good

Song

Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Yi, Farmers Branch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides travel size skin care, toiletries, bath salt, etc. for customers to choose every evening. If you forget to bring yours, it is nice that you have backup from the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, fast and easy self service check in/out.
Stayed 7 nights in Dec 2024

6/10 Okay

Hilda

Disliked: Room comfort

Need to clean the room more specify

The room is not cleaned with my expectation . Bathroom has not enough space for cosmetic , towels..etc
Stayed 3 nights in Dec 2024

10/10 Excellent

Tomoko

Stayed 4 nights in Dec 2024