IP CITY HOTEL Osaka

3.5 star property

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Photo gallery for IP CITY HOTEL Osaka

Exterior
Property entrance
Daily buffet breakfast (JPY 1500 per person)
Property entrance
Family Suite, 1 Bedroom | 1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
2-12-22, Minamisenba, Osaka, Osaka, 542-0081
  • Place, Shinsaibashi-suji Shopping Street
    ‪3 min walk‬
  • Place, Amerikamura
    ‪4 min walk‬
  • Place, Dotonbori
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

Triple Room

  • Sleeps 3

Economy Single Room, 1 Large Single Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Economy Single Room, 1 Large Single Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

Basic Double Room, 1 Double Bed, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Basic Double Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Run of the House, Non smoking

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Economy Double Room, 1 Semi-Double Bed, Non Smoking (Bed width 120cm)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Semi Double Room Smoking

  • Sleeps 2

Single Room Non smoking

  • Sleeps 1

Single Room Smoking

  • Sleeps 1

Suite Non smoking

  • Sleeps 4

Double Room Non smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

Deluxe Twin Room Smoking

  • Sleeps 3

Deluxe Twin Room Non Smoking

  • Sleeps 3

Compact Twin Room Non Smoking

  • Sleeps 2

Compact Twin Room Smoking

  • Sleeps 2

Semi Double Bed-Non-Smoking

  • Sleeps 2

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About this property

IP CITY HOTEL Osaka

Hotel connected to the convention centre in Osaka with 2 restaurants
Along with 2 restaurants, this hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
IP CITY HOTEL Osaka offers 199 accommodations with DVD players and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they enjoy the helpful staff at IP CITY HOTEL Osaka. During your stay, you'll be connected to the convention centre and just a quick walk from Shinsaibashi-suji Shopping Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, 13 meeting rooms and a conference centre
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 10 minutes by foot from Dotonbori and a 3-minute drive from Tsutenkaku Tower
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and 13 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly IP CITY HOTEL Osaka.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Fmiliar – This buffet restaurant serves breakfast, brunch and lunch.
Ponsyu Bar – This bar specialises in Japanese cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (JPY 3,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Fmiliar
  • Ponsyu Bar

Things to do

  • Art gallery

Family friendly

  • DVD player
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (2,368 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1000 for children
  • Nearby parking fee: JPY 3500 per day(492 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 大阪府指令大保環第18-2473

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

IP CITY Osaka
IP CITY HOTEL Osaka Hotel
IP CITY HOTEL Osaka Osaka
IP CITY HOTEL Osaka Hotel Osaka

IP CITY HOTEL Osaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 220 reviews
Rating 8 - Good. 79 out of 220 reviews
Rating 6 - Okay. 45 out of 220 reviews
Rating 4 - Poor. 12 out of 220 reviews
Rating 2 - Terrible. 7 out of 220 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

doron

Liked: Staff & service, amenities, property conditions & facilities
awesome location. Beds were comfortable. Room is tiny of course. But dirty. especially Under the bed, there is field.
Stayed 1 night in Oct 2025

8/10 Good

Rezgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As most hotels in Japan the space is limited. The breakfast not included , but just costs about 1500 yen. Clean rum. Nice area, near shopping. The staff was kindly and respectfull and could talk some english.
Stayed 2 nights in Aug 2025

6/10 Okay

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location was brilliant
Stayed 3 nights in Jul 2025

10/10 Excellent

Zareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet hotel, helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Nasetz

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ugly and when I went to my room they had regular old dusty mattresses and they didn’t have AC at night even though it doesn’t say that at all. They only had the heater and they didn’t want to refund or compensate at all even though I only spent one night there
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark, St. Albert

Stayed 1 night in Mar 2025

6/10 Okay

Arnie

Liked: Cleanliness
Small room in older hotel. Ok for price. Decent area near subway but small bes for two people.
Stayed 2 nights in Dec 2024

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly. Location is great.
Stayed 1 night in Jul 2024

4/10 Poor

Prithivi Raj

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing room and poor standards.

For the price I paid, this was one of the worst hotels I have stayed in my life. The room was the smallest. Hardly had space to walk or keep any stuff we had. The fridge was not cold at all. We bought few boxes of yoghurt and all was spoilt the next day. We did not have any hot drinks in the room. The tv was all in Japanese language only. There was no chair to seat in the room. We could hardly even walk around the bed in the room. This is one of the most disappointing rooms I’ve ever booked considering the amount we paid.
Stayed 3 nights in Jul 2024

8/10 Good

Angelo

Travelled with family
Liked: Room comfort
Stayed 8 nights in Jun 2024

8/10 Good

ANNA

Travelled with family
Good location. The lobby looks impressive but the rooms are very basic . Nice reception staff. Room service/cleaning was very basic: bins were emptied daily and towels were changed daily. Room was not vacuumed for two weeks during our stay. Free bottled water was provided daily and some green tea bags which was lovely. There was a kettle in the room and a fridge. Bath tub was lovely and deep ,great shower. We didn’t come to Japan to stay in a hotel so it did what it needed to do - to provide us with a base for out stay.
Stayed 14 nights in Apr 2024

8/10 Good

Jérémie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position. Toilet room quality must be improved ( we could see mold on the shower curtain and in the ventilation )
Stayed 3 nights in Mar 2024

4/10 Poor

Keith

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Extremely convenient to two subway lines, Shinsaibashi, and Namba station. Lots of choice for dining and shopping. Hotel is rather dated and decor needs a refresh. Overall good value for money and I’d stay there again.
Stayed 3 nights in Jan 2024

8/10 Good

Emanuel

Stayed 10 nights in Dec 2023

8/10 Good

Chu kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel walking distance to train station and Dotonbori & shinsaibashi.
Stayed 3 nights in Nov 2023

6/10 Okay

ehsan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Its ok for a short stay but not great compare to the price, had to change room two times as the toilets were clogged

10/10 Excellent

Warren

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2020

8/10 Good

P.Baktee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked their excellent cleaning service and the cleanliness of the room. Especially with the daily refresh of toiletries. What I disliked was the tiny bed and overtly soft pillow. Sleeping in it led to a very stiff neck the next morning.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was super warm, and they AC was not available at the time due their policy?
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just 100 m from Crysta North Exit number 5, shinsaibashi station. The front desk in 1st floor is under reconstruction.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
this hotel has a renew time, it don't comfortable for enough
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019