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Smile Hotel Namba

3.0 star property

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Photo gallery for Smile Hotel Namba

Public bath
Vending machine
Desk, free WiFi, bed sheets
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021
  • Place, Kyocera Dome Osaka
    ‪10 min walk‬
  • Place, Namba Hatch
    ‪11 min walk‬
  • Place, Dotonbori
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

Desk, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Single Room Non Smoking

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Single Room Non Smoking

  • Sleeps 1

View all photos for Semi Double Room Smoking

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Semi Double Room Smoking

  • Sleeps 2

View all photos for Semi Double Room Non Smoking

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Twin Room Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Twin Room Non Smoking

  • Sleeps 2

View all photos for Semi Double Room

Desk, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2

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About this property

Smile Hotel Namba

Hotel with a full-service spa, near Osaka Science Museum
This hotel features a full-service spa, self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Smile Hotel Namba offers 88 accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include a combined bath/shower unit, bidets and toilets with an electronic bidet. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Smile Hotel Namba, you'll be within walking distance of Kyocera Dome Osaka. Free WiFi in public areas, a full-service spa and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include laundry facilities, multilingual staff and a lift
  • Just a 4-minute drive from Osaka Science Museum and a few minutes from Shitennoji Temple
Smile Hotel Namba offers its guests a full-service spa. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Namba. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 800 for adults and from JPY 800 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Namba
Smile Hotel Namba Osaka
Smile Namba
Smile Namba Hotel
Smile Namba Osaka
Quality One Nanba Osaka
Smile Hotel Namba Hotel
Smile Hotel Namba Osaka
Smile Hotel Namba Hotel Osaka

Smile Hotel Namba Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 857 reviews
Rating 8 - Good. 405 out of 857 reviews
Rating 6 - Okay. 184 out of 857 reviews
Rating 4 - Poor. 41 out of 857 reviews
Rating 2 - Terrible. 18 out of 857 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Megan

Liked: Staff & service
Disliked: Property conditions & facilities
Great location with friendly staff. The hotel was much older than we anticipated and though it is a non-smoking hotel, the hallways and elevator do have a smoke odour
Stayed 4 nights in Oct 2025

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Although smaller than expected. The building is also a little bit older compared to the others hotels we stayed at but area is quite and safe. Near multiple train stations and lots of restaurants nearby.
Stayed 6 nights in Sep 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, next to subway, walking disyltance to where the action is. Excellent experience.
Stayed 1 night in Sep 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Right next to public transport. Less than 15-20 minute walk to the centre of Osaka. Great amenities surrounding the hotel, shops, grocery stores, convenience stores, laundry, fast casual, fadt foid and high end eateries. Highly recommend the hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent

Stayed 1 night in Sep 2025

10/10 Excellent

Janivie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
Near the bus stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very close to subway station and namba area for entertainment/food/shopping
Stayed 3 nights in Jun 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness
The pictures and reviews did not properly represent the room we were staying in. The room was incredibly small as was the bathroom facilities which when we've paid quite a lot stay here, we expect a level of quality that unfortunately was just not there. The room that we were staying in was deemed as a Smoking Room, we are not smokers, and this made our stay worse. The room was so smelly, the smoke from previous guests was stuck to all the walls and furnishings which I can't imagine is pleasant even for smokers, maybe consider an outdoor smoking area instead? Staff were very friendly and tried to help where they could but I do feel like maybe there was a small language barrier issue.
Stayed 5 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing and helpful staff
Stayed 5 nights in May 2025

8/10 Good

Godiva

Stayed 1 night in Jan 2025

10/10 Excellent

Adelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!
Stayed 1 night in Jun 2024

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 4 nights in Nov 2023

6/10 Okay

Hao

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

jirapan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Aimee

Was a good room to stay in. Met all our needs.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Yumi, Hk

Liked: Cleanliness, staff & service
Toilet in room is too small. The check out time is a bit too early which is 10am. Other than these all over is good
Stayed 4 nights in Oct 2018

10/10 Excellent

ActiveID, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Late night check in was good. Stayed in Osaka because of train schedules back to my area.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy spot

I'm coming back. Definitely picking this one again.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Frown Hotel Namba

We arrived there around 2 had to wait till exactly 3 to check-in. The bed was extremely small for two people so we were very uncomfortable the whole time. Everything seemed like it hadn't been cleaned properly and felt dingy. The bathroom was tiny and had a terrible smell the whole time we were there. The breakfast was bare bones and bad. The location wasn't even worth while since we had to take the subway to get to dotonburi everyday since there is nothing around the hotel. The costs add up every time so you're spending more money just to get around and find a decent breakfast. I would highly recommend staying somewhere else since the price is not worth cutting corners for comfort and cleanliness.
Stayed 3 nights in Jul 2017