I didn’t receive the access code so I was unable to enter my rental upon my arrival. Since I didn’t have any wi-fi, I called the management company, but had to leave a message. After not hearing from anyone within a reasonable amount of time, I called back, but my call was rejected. I ended up calling the police to contact the management company and that is how I finally got into the cottage hours later. The coffee pot had not been properly cleaned, and the handyman never showed up re the living room TV. Inspite of everything, I managed to enjoy my stay because the cottage was cute, the other renters were friendly, and the weather was good.