I have to start by saying this is our first time renting through VRBO. Because of our lack of experience., our expectations may not have been realistic. For whatever reason we did not receive the email sent to us with check in instructions so it was a bit stressful the day of check in as we didn’t know door and gate codes and coming from the US to Canada we didn’t have WIfi. We also didn’t realize the check in and out times VRBO provided we’re incorrect. That all ended up fine but I would advise visitors to note this so you aren’t waiting to get into your rental.
The only other items I think could be helpful to renters would be to bring soap or body wash, shampoo, conditioner for all showers as these items aren’t provided. Additionally, while this house was absolutely terrific for our family (6 adults and 3 children,) it has an oven we aren’t familiar with and could not get to heat properly. Operating instructions would have been helpful.
These items aside, the property and maintenance staff were extremely kind and helpful which was very appreciated.The house and location to the lake and property pool and surrounding wineries, shops, and stores was terrific. We enjoyed every minute!