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Comfort Inn Ottawa East

Property class: 2.5

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Photo gallery for Comfort Inn Ottawa East

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest
Business centre
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, St. Laurent Centre
    ‪5 min walk‬
  • Place, Cosmic Adventures
    ‪20 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only) | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

7.6 out of 10
Good
(27 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

Egyptian cotton sheets, premium bedding, pillow-top beds

1 King Bed, Nonsmoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Upgrade

Egyptian cotton sheets, premium bedding, pillow-top beds

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 3
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking, Upgrade

Egyptian cotton sheets, premium bedding, pillow-top beds

2 Queen Beds, Nonsmoking, Upgrade

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

Egyptian cotton sheets, premium bedding, pillow-top beds

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only)

Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only)

8.6 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Bathroom | Free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, 1st Floor, Non Smoking

Bathroom | Free toiletries, hair dryer, towels

Room, 2 Queen Beds, 1st Floor, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

Bathroom | Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

  • Sleeps 4
  • Free Wi-Fi

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About this property

Comfort Inn Ottawa East

A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ali

Business traveller
Liked: Amenities
Disliked: Staff & service
Considering the hotel pricing, the overall quality met expectations. That said, the experience could have been improved if the blankets and pillow covers had been freshly washed before the room was handed over to the guest. One noticeable concern, especially when compared with similar hotels visited in the past, was the lack of a welcoming attitude at the reception. While there was no disrespect, the visible dissatisfaction and limited warmth in their expressions left a less positive first impression. A stronger focus on hospitality and guest engagement at the front desk would greatly enhance the overall customer experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Laflamme

Stayed 3 nights in Jan 2026

6/10 Okay

Abdulle

Stayed 3 nights in Jan 2026

6/10 Okay

Angèle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good staff, comfortable bed but sheets were short,poor water pressure. Lots of noise during night and early morning. Hallway was very cold.
Stayed 1 night in Jan 2026

4/10 Poor

Ahmad

Disliked: Cleanliness, staff & service, amenities
Was not told or given warning or even checked in on for noise complaint . Got the police called and they were given permission to enter both rooms I had reserved . The complaint came from the next door room which was unbelievably louder than us . We had an issue with a guest and we asked them to leave , that is literally what happened and i had cops called on me … will never book again
Stayed 3 nights in Jan 2026

8/10 Good

Rodrigue

Stayed 3 nights in Jan 2026

10/10 Excellent

GISSELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great amenities
Stayed 4 nights in Jan 2026

6/10 Okay

Carolle

Stayed 2 nights in Dec 2025

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness
Room was clean, staff were polite and pleasant. Breakfast okay for the price.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Pleasant staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a nightlight in the bathroom is a nice touch. It would be nice to have skin moisturizer, but not a deal breaker. Fridge and microwave are good too.
Stayed 1 night in Jan 2026

10/10 Excellent

Shyhiem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall very good. Lock on bathroom was broken and shower water pressure was quite low. Everything else was very good value for money
Stayed 1 night in Jan 2026

8/10 Good

Ian, Nepean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Laflamme

Liked: Cleanliness, staff & service, amenities
The staff are very nice and they make sure everything his confortable
Stayed 3 nights in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Noel Cyrille

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

8/10 Good

Terence

Stayed 2 nights in Dec 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff! and nice rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great was a hot breakfast amd staff very friendly.and rooms clean
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Faith

Stayed 1 night in Dec 2025

4/10 Poor

marcos

Travelled with partner
Disliked: Cleanliness, amenities
Staff support and direction during check in was poor at its best. Unfriendly, unwelcoming staff member looked inconvenienced Checkout was a little better
Stayed 2 nights in Dec 2025