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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Relax in comfort with a large bed, two nightstands, and a wall-mounted lamp on each side.
Guests can enjoy a fully equipped kitchenette with a refrigerator, coffee maker, and kettle.
Situated in a well-maintained area with lush greenery, this hotel offers a serene atmosphere and convenient parking.
Stroll through the beautifully maintained garden, featuring a variety of flowering plants and a large tree providing shade.
Relax in our outdoor seating areas with comfortable chairs and tables, surrounded by lush greenery and vibrant flowers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Canadian Tire Centre
    ‪2 min drive‬
  • Tanger Outlets
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Enjoy a comfortable stay in this well-appointed room featuring a large bed, desk, TV, and microwave.

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Relax in a spacious room with a large bed, a comfortable armchair, and a beautiful cityscape painting above.

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Relax in a stylish room with two single beds, a comfortable chair, and a spacious desk.

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(33 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Relax in comfort with a large bed, desk area, and flat-screen TV.

Room, 2 Queen beds Non-Smoking (2nd floor)

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Contemporary hotel room with a made bed, nightstand, and wall-mounted lamp.

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Relax in a spacious room with a large bed, a nightstand, and a lamp, plus a cityscape painting above.

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Two single beds with white linens and wooden headboards, a small table with a lamp, and a window with sheer curtains.

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Canadian Tire Centre and 14 minutes from Ottawa Hospital Civic Campus
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1010 reviews
Rating 8 - Good. 333 out of 1010 reviews
Rating 6 - Okay. 105 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Philippe

Stayed 3 nights in May 2025

6/10 Okay

Contessa

Liked: Staff & service
Great, welcoming staff. The walls are paper thin and you could hear everything from the rooms next to us, so much so that WE had a noise complaint called on us for having a regular family conversation in our room at 10pm. We felt it best to whisper the rest of our stay!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. Made all the difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Stayed 1 night in May 2025

6/10 Okay

antonio

Travelled with family
Liked: Staff & service
Na
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness
Stay was comfortable
Stayed 1 night in May 2025

4/10 Poor

BLAINE

Travelled with family
Disliked: Cleanliness
Rooms were dirty, sheets had other people's hairs. Washroom had others hairs.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

4/10 Poor

Brandon

Disliked: Cleanliness
Chaos in the lobby. Our room stunk like cigarettes. Disorganized and noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were very understanding when I expressed my need for a second floor room (which is what I booked and was initially told was not available). This was addressed and rectified before there was a problem simply by listening to the customer. I love a staff member who can problem solve AND the Colleague, within earshot completely supportive! Something I have noticed sliding since the pandemic. Well, the Kanata Comfort Inn is bringing back Customer Service 🙌
Stayed 1 night in Apr 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
My ac was noisy and didn’t cool the room. I couldn’t sleep because of the noise and how warm the room was. There was also ants in the room. When I told the front desk in the morning the lady said she would tell maintenance but did not apologize for the inconvenience or offer any discount. The hotel was too expensive for this level of service.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 1 night in Apr 2025

10/10 Excellent

Moodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay have stayed multiple times at this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Brooke

Liked: Staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but shower/bathtub needs grab bars. Terrific staff. Definitely needs an elevator.
Stayed 3 nights in Apr 2025

6/10 Okay

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Did not expect to pay different amount for 2 and 3rd night..saud it was due to hockey. Why do i pay more for hockey??? The rate should be the same for the three nights
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff, very clean room /bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

gabriel sorin

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Dhruv

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They don’t even give water to their customers amd that was very strange for me. We stayed 3nights but they didn’t even changed towels once
Stayed 3 nights in Apr 2025

8/10 Good

Jasneet

Travelled with family
Good
Stayed 2 nights in Apr 2025

8/10 Good

Wan Qi

Stayed 1 night in Apr 2025