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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

1 bedroom, premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Canadian Tire Centre
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(26 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Canadian Tire Centre and 14 minutes from Ottawa Hospital Civic Campus
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1030 reviews
Rating 8 - Good. 340 out of 1030 reviews
Rating 6 - Okay. 107 out of 1030 reviews
Rating 4 - Poor. 48 out of 1030 reviews
Rating 2 - Terrible. 44 out of 1030 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Room was a great size, clean and comfortable. Hotel staff were helpful and friendly. I would like to say a special thank you to Richard Lam, the front desk manager. He helped me to extend my stay and I very much appreciate it. I would definitely stay here again in the future.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediocre

Mediocre hotel with lots of hidden fees, not worth the money
Stayed 1 night in Jun 2025

10/10 Excellent

Verna

Travelled with family
Liked: Amenities
We were close to restaurants and shopping. Convenient location in proximity to the event we were attending.
Stayed 2 nights in Jun 2025

10/10 Excellent

Véronique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

jenn

Stayed 1 night in May 2025

10/10 Excellent

Ian, Geraldton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities.
Stayed 1 night in Jun 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

YIPING

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Very Good service and location, needs to clean smell
Stayed 3 nights in Jun 2025

8/10 Good

Narendra

Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Business traveller
Liked: Amenities
Clean room, fair price No pool.
Stayed 4 nights in Jun 2025

8/10 Good

Dellesia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Derek, stittsville

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness
It was good
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient refurbed hotel in Western Ottawa suburb just off the 417 highway. Lots of parking and walking distance to grocery store and a restaurant called "Tommys" - great food. Friendly staff at reception. Rooms have been fixed up with comfy beds and pillows. Breakfast was very good with fresh product. Bathrooms were fine but watch for slippery tub bottom. No grab bar for entrance /exit. Towels fluffy and clean. Would use this as a base for longer visits to Ottawa.
Stayed 2 nights in Jun 2025

8/10 Good

Vikramjit Singh

Too many black ants in the washroom
Stayed 2 nights in Jun 2025

6/10 Okay

Gayle

Travelled with partner
Disliked: Cleanliness
Needs some work and hairdryer was not working, replaced very quickly! Shower was not working correctly, tap stayed on with shower on so tub filled
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, amenities
I have stayed at this property a few times before and had zero issues, this time things were a little different. While getting ready in bathroom to go out for the evening I could hear the door to my room open, I looked out and saw a person in my room. They quickly left. I went down to the front desk to bring it to their attention and the manager said “ oh yeah that was housekeeping.” No apology - added that they were not sure if the room cleaning at been completed and came in to check !
Stayed 1 night in Jun 2025

10/10 Excellent

helen

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality was not only very but excellent. The hotel room was very nice. It is a place i strongly recommend for anyone looking for a place to stay. The hotel staffs are very understanding, respectful and cooperative.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Excellent all around. Will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Close to lots of restaurants, staff members very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Zahhid

Liked: Cleanliness, amenities, property conditions & facilities
Great, thanks alot
Stayed 2 nights in Jun 2025

2/10 Terrible

Genevieve

Disliked: Cleanliness, amenities, property conditions & facilities
Did not feel safe, as a woman travelling alone the main floor with a patio door that barely locked and the bar was not flushed and felt that the door could easily be opened ! The food was awful - plastic eggs ..
Stayed 2 nights in May 2025

8/10 Good

George

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good and convenient
Stayed 1 night in May 2025