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Quality Inn Orleans

Property class: 2.5

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Photo gallery for Quality Inn Orleans

Exterior
Indoor pool
Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, pillow-top beds, desk, soundproofing
Free daily continental breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3363 St. Joseph Blvd, Orleans, Ottawa, ON, K1C1T1
  • Place, Princess Louise Falls
    ‪10 min walk‬
  • Place, Shenkman Arts Centre
    ‪13 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪15 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa East - Orleans by IHG
Orleans
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is CHF 104
includes taxes & fees
19 Apr - 20 Apr
Holiday Inn Express & Suites Ottawa East - Orleans by IHG

About this property

Quality Inn Orleans

Along with an indoor pool, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff assistance. Housekeeping is available on request.
Quality Inn Orleans offers 63 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Orleans. During your stay, you're just a quick walk from Princess Louise Falls. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a meeting room, laundry facilities and a car charging station
  • 13 minutes by car from University of Ottawa and 14 minutes from Byward Market Square
Free breakfast is available daily. WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Orleans. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Orleans Quality Inn
Quality Inn Orleans
Quality Inn Orleans Ottawa
Quality Orleans
Quality Orleans Ottawa
Quality Inn Orleans Hotel Ottawa
Quality Inn Orleans Hotel
Quality Inn Orleans Ottawa
Quality Inn Orleans Hotel Ottawa

Quality Inn Orleans Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 220 out of 1006 reviews
Rating 4 - Poor. 104 out of 1006 reviews
Rating 2 - Terrible. 80 out of 1006 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Liked: Cleanliness
Did not have breakfast here. The hotel was adequate for our stay in Orleans visiting our son over Christmas.
Stayed 2 nights in Dec 2025

2/10 Terrible

Elaine

The people an
Stayed 3 nights in Dec 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easily accessible to load and unload luggage. The breakfast menu was packed with a selection of hot and cold options. The room was clean and well supplied.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed Aqeel

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Jan 2026

2/10 Terrible

Darryl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool wasnt open, bathroom had old moldy caulking around the tub, there was a constant humm of a machine below our room, all night long.. enough to disturb sleep, the mini fridge was unlevel and noisy..over all this place has been over looked and out dated for many years.. step up your game quality inn new orleans.. this was two yrs after our last visit and nothing has changed, no vending machines on any floors and not even a water bottle or two in the room..
Stayed 1 night in Dec 2025

4/10 Poor

Zaid

First of all the pool wasn’t open the hole staying period, and staying in a hotel with fonctionnel pool was one of my top criteria of selecting a hotel specifically with 2 kids whom weee so sad when we made our check-in and knowing that the pool is off service.
Stayed 2 nights in Dec 2025

4/10 Poor

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was great
Stayed 1 night in Dec 2025

2/10 Terrible

Barbara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Locks on rooms were not secure. Pool and hot tub not available but was listed as functioning. Not very happy with that. Overall very disappointing.
Stayed 2 nights in Dec 2025

6/10 Okay

Ella

Stayed 1 night in Dec 2025

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities
Good hotel. Worth staying.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay
Stayed 1 night in Dec 2025

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, the staff was very courteous
Stayed 2 nights in Dec 2025

4/10 Poor

Belinda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was not made in the first room. The second room the cupboard door in the bathroom fell off on my husband’s foot. There was a noise all night from some kind of machine. The elevator was broken in the morning and the coffee machine was broken. Worst 225$ I have spent!
Stayed 1 night in Dec 2025

10/10 Excellent

Leonas, St. Catharines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and helpful staff. Also, complimentary breakfast is a nice touch.
Stayed 4 nights in Nov 2025

10/10 Excellent

ARLENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

4/10 Poor

Molly, Inverary

Travelled with partner
Disliked: Cleanliness
The bathroom sink doesn’t drain properly. There is no drain plug for the sink. The toilet barely flushed and the tub is dire need of re-caulking. The toilet paper roll is half out of the wall so the toilet paper keeps falling off. The breakfast area in the lobby is small and the carpets are badly stained. For the price we paid AND the additional $200 deposit charged to my card, we were disappointed to say the least.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Quality Inn Orleans was conveniently located near the Richcraft Sensplex for our tournament and has both a pool and hot tub for relaxation when hockey is done. The room was nice although the bathroom showed some wear and tear.
Stayed 2 nights in Nov 2025

8/10 Good

Heather

Liked: Staff & service, amenities
Staff good
Stayed 1 night in Nov 2025

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to hwy but have to drive for restaurants or shops. Room was clean and the bed comfortable.
Stayed 2 nights in Nov 2025

6/10 Okay

SHANNON

The sound was terrible. People walking on the room above was loud.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

raymond

Stayed 1 night in Nov 2025

8/10 Good

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025