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Surrey Motel

2.0 star property

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Photo gallery for Surrey Motel

Desk, free WiFi, bed sheets
Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets
Standard Single Room | Desk, free WiFi, bed sheets
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
2750 Columbus St. , Ottawa, IL, 61350
  • Place, Washington Square Park
    ‪2 min drive‬
  • Place, Appellate Court
    ‪2 min drive‬
  • Place, Reddick Mansion
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

  • Sleeps 2
  • 1 King Bed

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About this property

Surrey Motel

A 24-hour front desk, free self-parking and free Wi-Fi in public areas are available at this motel. Housekeeping is available on request.
Surrey Motel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Surrey Motel, you'll be within walking distance of Appellate Court. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Just a 3-minute drive from Washington Square Park and a few minutes from Appellate Court
Surrey Motel offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Ottawa motel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 10 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Surrey Motel Ottawa
Surrey Motel
Surrey Ottawa
Surrey Motel Motel
Surrey Motel Ottawa
Surrey Motel Motel Ottawa

Surrey Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 89 reviews
Rating 8 - Good. 28 out of 89 reviews
Rating 6 - Okay. 20 out of 89 reviews
Rating 4 - Poor. 12 out of 89 reviews
Rating 2 - Terrible. 10 out of 89 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was quiet, and clean. I would definitely stay there again.
Stayed 2 nights in Oct 2025

4/10 Poor

Cesar

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This was perfect for a basic overnight stay on a road trip. Safe area, friendly and helpful staff. Clean room, good shower. Great value for the price. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Jun 2025

10/10 Excellent

Delbert

Stayed 3 nights in May 2024

10/10 Excellent

Rose m

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024

6/10 Okay

Pancho

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Business traveller
Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff

8/10 Good

Matthew

Stayed 1 night in Nov 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023

6/10 Okay

Sylvia

Travelled with partner
Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Genevieve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023

4/10 Poor

Joanna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

holly

Stayed 3 nights in Feb 2023

2/10 Terrible

linda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.