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Casa Bella Motel

2.5 star property

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Photo gallery for Casa Bella Motel

Outdoor pool
Tennis court
Exterior
Family Apartment, 1 Bedroom | Individually furnished, iron/ironing board, free WiFi
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room

Explore the area

View in a map
3 MacMurray Road, Paihia, 200
  • Place, Paihia Beach
    ‪3 min walk‬
  • Place, St Paul’s Church
    ‪5 min walk‬
  • Place, Paihia Wharf
    ‪12 min walk‬
  • Airport, Kerikeri (KKE-Bay of Islands)
    ‪22 min drive‬

Room options

View all photos for Family Studio (Upstairs)

Individually furnished, iron/ironing board, free WiFi

Family Studio (Upstairs)

  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Ground)

Studio, 1 King Bed (Ground) | Individually furnished, iron/ironing board, free WiFi

Studio, 1 King Bed (Ground)

  • Resort view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Family Apartment, 1 Bedroom

  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Studio (Ground)

Individually furnished, iron/ironing board, free WiFi

Family Studio (Ground)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Upstairs)

Studio, 1 King Bed (Upstairs) | Individually furnished, iron/ironing board, free WiFi

Studio, 1 King Bed (Upstairs)

  • Hill view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room | Individually furnished, iron/ironing board, free WiFi

Economy Twin Room

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Room

Individually furnished, iron/ironing board, free WiFi

Queen Room

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Studio, 1 Double Bed

Individually furnished, iron/ironing board, free WiFi

Economy Studio, 1 Double Bed

  • Resort view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Casa Bella Motel

This smoke-free motel features an outdoor pool, outdoor tennis courts and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Casa Bella Motel offers 21 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Casa Bella Motel, you're just a quick walk from Bay of Islands. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes 3 outdoor tennis courts and racquetball/squash
  • Just a 5-minute walk from Bay of Islands and 6 minutes on foot from St Paul’s Church
Casa Bella Motel offers its guests an outdoor pool, outdoor tennis courts, and a hot tub. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at Casa Bella Motel. Limited free parking is available on a first-come, first-served basis.

This Paihia motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 3 outdoor tennis courts
  • Hot tub
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Individual furnishings
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15.00 for adults and from NZD 15.00 for children
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Casa Bella Motel

Casa Bella Motel Paihia

Casa Bella Paihia

Best Western Paihia

Casa Bella Motel Paihia, Bay Of Islands

Casa Bella Motel Motel

Casa Bella Motel Paihia

Casa Bella Motel Motel Paihia

Casa Bella Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 230 reviews
Rating 8 - Good. 93 out of 230 reviews
Rating 6 - Okay. 29 out of 230 reviews
Rating 4 - Poor. 10 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Jude

Liked: Staff & service
Property is a bit dated, showing wear & tear, leaky taps, old linen, dull rooms.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Loraine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
owners extremely unhelpful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office ladie was amazing so happy with the service , thank you so much I’ll definitely be back
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
I would stay again. Sealed area dirty. Most windows had broken latches. Electric plugs had to be wiggled to get working
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Karin

Liked: Staff & service
Disliked: Cleanliness, amenities
There was no working hot tub, which is why we booked it. The room was dark, unpleasant and looked nothing like any of the pictures. There was no kitchen facilities except a fridge which wasn't turned on. The room smelled extremely strongly of cleaning chemical, but the room itself was dirty- there was hair on the shower for example. The lack of hot pool was disappointing, but we actually couldn't stay- the smell was overpowering and the room was unhygenic. We were not given a refund, so I recommend looking at this place before booking / paying for it. The man who was working there was very lovely and I believe he was rushed off his feet this day.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
The property was tidy but the room smelt like mold and often had a puddle beside the toilet only one small pot and a fry. pan to cook with
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy, no complaints
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Haylee Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it 😆
Stayed 1 night in Dec 2021
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly, the pool was closed due to C-19 restrictions. Hotel is dated but room was very clean and presentable.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Rachel

Good location

Good location
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Was overall ok
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole package
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Pool and hot spa makes it compare well with more expensive places.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could use a ventilation system as the room had a lot of condensation. Extractor fan in bathroom required as it got quite steamed up with use. There was an unpleasant odor on last morning from the bathroom. Smelt like stale water sitting in drains. Room was clean and tidy. We got what we paid for and were very happy with our stay.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Friendly staff, clean room, great spa and pool. Would definitely come back :)
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Selwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well rested

Lovely place very nice people
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Gurpreet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 out of 5

Very good experience and staff was very helpful
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
The room was quiet. The motel is handy to beach, restaurants etc. The unit had everything we required. The shower pressure was very weak and the units are a bit dated.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. it was safe and good environment.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, close to everything we needed. Swimming pool and spa both available (although not used by us this trip!
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Sonnie

Disliked: Staff & service, amenities, property conditions & facilities
Didnt enjoy it at all. The owners were real to my brother
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Aimee

Liked: Staff & service, property conditions & facilities
Very friendly staff, very understanding and approachable. Facilities are great for the price
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was dirty unable to swim in it. Room was musty and damp, and not very clean. Very disappointing
Stayed 3 nights in May 2020
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

When staying at the bay of Islands this Motel is comfortable, great bed, great shower and quiet.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in New Zealand a few weeks ago. Gov. said anyone arriving in last 2 weeks would have to self quarantine for 2 weeks. (We found out from an I-site that we were still ok to travel). We had decided that if we had to quarantine, we would choose the Casa Bella Motel. We had stayed here 2 nights last year and liked it that much! Good internet, expanded cable channel and great staff. Will be back next year.
Stayed 1 night in Mar 2020