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Hotel Sevilla Palenque

2.5 star property

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Photo gallery for Hotel Sevilla Palenque

A modern living room with a sofa, coffee table, and a TV. There is a water dispenser and a view of the outside.
Standard Quadruple Room, 2 Double Beds | Living area | 28-inch flat-screen TV with cable channels, TV
A spacious interior with a high ceiling, a central corridor, and a view of the outdoors.
Standard Double Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Free self-parking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle Merle Green, Col. La cañada, Palenque, CHIS, 29900
  • Place, El Panchán
    ‪7 min walk‬
  • Place, Museo Del Textil
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪20 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Two single beds with headboards, a small bedside table, and a wall socket.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Sevilla Palenque

This smoke-free hotel features spa services, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Sevilla Palenque offers 15 air-conditioned accommodations with complimentary bottles of water and free toiletries. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Palenque hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Hotel Sevilla Palenque, you're just a quick walk from El Panchán. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes on foot from El Panchán and a 2-minute drive from Museo Del Textil
  • Pets welcome free of charge
Hotel Sevilla Palenque offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. Hotel Sevilla Palenque also features laundry facilities, dry cleaning/laundry services, and a communal living room. Limited free parking is available on a first-come, first-served basis.

This Palenque hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque

Hotel Sevilla Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, comfortable bed, nice hot shower and lovely staff. Nice neighborhood with plenty of restaurants, shops. Big supermarket about 10 minutes walk away. 5 minutes to ADO busstation
Stayed 3 nights in Feb 2026
Verified

8/10 Good

FELIPE

Liked: Cleanliness
It’s a basic place bit it has all what you need: AC, hot water, streaming TV, WiFi, and a comfortable bed. Staff is very kind and willing to help. In front there is an excellent restaurant Maya Cañada
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 1 night in Jun 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The hotel is small, but located in a beautiful area. There are many restaurants and shops around the hotel.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

John

Liked: Cleanliness
Clean, comfortable room. AC worked well. Convenient location to centro, restaurants and bus station. Plenty of hot water first night; none second night…barely warm. Sewer smell with shower drain; plastic drain cover helped.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Just about everything that I need, it was walking distance from this place. It was my second time staying here. Definitely I'll recommend this place.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
It was my second time staying in this place. I definitely will recommend it.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Dorothy

Liked: Staff & service

hotel could improve the room

The curtain was an old piece of cloth. There was nowhere to hang towels in the bathroom. The shower had white water stains on the tile. The TV did not work. The front desk employees were very friendly and helpful and the room was clean. Coffee was available mid morning in the lobby.
Stayed 1 night in May 2024
Verified

6/10 Okay

Roberto

Didn’t clean one night no water
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Manuel

Disliked: Amenities
Para quedarte y solo dormir está bien. En mi experiencia, pedí habitación doble las camas comodas y limpias así como la habitación en general. El baño tenía el detalle de que el agua fría y caliente tardaba mucho en regularse (fui en temporada de calor así bañarse con agua fría no hubo problema). La red Wifi está bien aveces un poco lenta. La tv solo funciona con wifi para ver Netflix, HBO, Disney etc. La habitación es muy sencilla y tiene muy pocas amenidades, pero suficiente para solo estar una o dos noches y solo dormir.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Roberto Arturo

Liked: Staff & service
Habitación limpia, personal atento. Solo que en la página exhiben habitación con cama queen y al llegar al establecimiento entregan habitación con cama matrimonial y solo entregan 1 tolla, la habitación se reservo para 2 personas.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion el persanal de recepcion muy cerviciales. En tobo tratan de ayudar en todo
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
habitacion impecable y muy amable la atencion
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion esta muy bien, limpio todo...el trato super amable las chicas de recepcion.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ubicación
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

esteban antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones y excelente ubicación
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laileny

Liked: Cleanliness, staff & service, amenities
Todo muy bonito y cómodo, la limpieza excelente y excelente trato por el personal
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Horacio

Liked: Cleanliness, staff & service, amenities
La habitación muy amplia, confortable y tranquila
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

javierloloik

Liked: Cleanliness, staff & service
Me gusto la habitación muy agradable, buena atención y buen servicio.. el único detalle fue que ponen papel higiénico del económico que se acaba rápido y después te dicen ya se acabo?
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Iudith

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, limpieza y cómodo... Regresaré
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacaranda González

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos sorprendió en el buen sentido? Es bonito, cómodo, podría decirse minimalista, aparte su estacionamiento cuenta con sombra, nos encantó, gracias!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico y limpio

Hotel céntrico y limpio. Personal muy receptivo, que te ayuda en todas tus solicitudes. El hotel está cerca de los combis que van a las ruinas y en la zona de restaurantes y zona de copas.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Patricio José

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yasutaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パレンケ観光にて利用

パレンケ遺跡、アグアアスール観光の際に利用。 駐車場もついて立地的には問題なし。 チェックインではフレンドリーなスタッフに迎えてもらい、部屋の不明な点もすぐ解決してくれた。 部屋も清潔で夜も騒がしくなく、快適に過ごせた。
Stayed 2 nights in Dec 2024