"Lovely hotel in a great location. Friendly, helpful staff. Lovely rooftop pool and bar. Would definitely stay again. " More
30 Apr 2024 by Guest Experience - Hotel Saratoga
Dear Sally,Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us, the rooftop pool and bar, as well as our location.We are thrilled to know that you found our staff so friendly and helpful. We look forward to your next stay!Kind regards,Fausta Colaizzi
8 Sep 2019 by Guest Experience Department
Dear Sue, We would like to express our gratitude for this excellent and well detailed review. We are glad to have been your choice and happy to know that you will choose us again for your next visit to Palma. We will be pleased to have you here in our house again! Warm regards, Guest Experience Department
17 Aug 2019 by Guest Experience Department
Dear Anonymous, Thank you for sharing this excellent review about your recent stay with us at the Hotel Saratoga . Defining our staff with words like "friendly, helpful and nothing is too much trouble " is our best reward and we are glad to know that we fiulfilled all your expectations. We are thrilled to know that you will return :) . Hope to see you soon! Warmest regards, Guest Experience Department
24 May 2019 by Guest Experience Department
Dear Anonymous Guest, Thank you for your kind review about our hotel. We are glad to know that you were satisfied with our location, pool, jazz Club and terraces. We are looking forward to welcoming you again in a close future! Best regards from all the Saratoga staff.
23 Sep 2023 by Guest Experience - Hotel Saratoga
Dear Ramona, Thank you for your kind words about the staff, the hotel's central location, and the great breakfast buffet, your satisfaction is our main goal and we are glad to have met your expectations. Regarding the rooftop pool, we regret any inconvenience caused by its evening closure. Please understand that this decision is made for security reasons and to prepare the terrace for the restaurant's dinner service. Your safety and the overall dining experience are our top priorities.We hope to welcome you back in the future and provide you with another great stay.Best regards,Ángel Alemany
9 May 2023 by Guest Experience Manager - Hotel Saratoga
Dear Alina, We would like to thank you for sharing your experience at Hotel Saratoga. We are glad to see you had a great stay and enjoyed our buffet breakfast as well as the hotel facilities. We also appreciate you mentioned our convenient location in the city center and our staff service. We apologize for any inconvenience that may have caused the lift temporarily out of service.We hope to have the opportunity to welcome you back! Best regards,Ángel Alemany
10 May 2023 by Guest Experience Manager - Hotel Saratoga
Dear Harald, Thank you for taking the time to share your experience at the hotel. We are glad to see you found your room and the hotel facilities at your convenience, however, we regret you heard some noise from your room. We are always at your disposal from the reception desk in order to solve these matters.We hope to welcome you again soon! Best regards, Ángel Alemany
19 Nov 2022 by Guest Experience Department
Dear Hans-Ulrich,Thank you for rating us with the highest score. We look forward to receiving you again any time you wish! Kind regards, Guest Experience Department
7 Jan 2020 by Guest Experience Department
Dear Anonymous guest, Thank you for your feedback. We are sorry if the room location was not of your liking. We have several room categorys and not all of them are towards the courtyard area as we are a city hotel and also have rooms towards the street. We hope you can give us another opportunity and in case next time you also have a room towards the street, please let us know so we can try to change you to the other side. Best regards from all the Saratoga staff.
4 Oct 2019 by Guest Experience Department
Dear Anonymous, Thank you for sharing your insights with us. We are glad to know that you enjoyed your stay and took good note of your suggestions. Looking forward to seeing you again. Best regards, Guest Experience Department
Hotel Saratoga offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Hotel Saratoga. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Palma de Mallorca hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Blue Jazz Club – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Gastrobar Saratoga – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
