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JS Palma Plaza Hotel

4.0 star property
VIP Access

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Photo gallery for JS Palma Plaza Hotel

Restaurant
Sauna, hot tub, 1 treatment room, massages
Interior detail
Reception
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011
  • Plaza Espana
    ‪14 min walk‬
  • Cathedral of Santa Maria of Palma
    ‪17 min walk‬
  • Port of Palma de Mallorca
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪12 min drive‬
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Room options

View all photos for Double Room, Tower

1 bedroom, premium bedding, down duvets, memory-foam beds

Double Room, Tower

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, premium bedding, down duvets, memory-foam beds

Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

JS Palma Plaza Hotel

Hotel connected to the convention centre in Palma de Mallorca with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and massage/treatment rooms. Housekeeping is available on request.
JS Palma Plaza Hotel offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at JS Palma Plaza Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from La Rambla. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Plaza Espana and 7 minutes from Port of Palma de Mallorca
JS Palma Plaza Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. You'll find a business centre on site.

Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly JS Palma Plaza Hotel.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 to 30 for adults and EUR 8 to 30 for children
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults and EUR 8 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

JS Palma Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 182 reviews
Rating 8 - Good. 33 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying here - it was convenient to the ateas we wanted to visit, and the staff was super helpful. It’s on a plaza with a playground so if you want to go to bed early best to get a room in the back since the kids play until dark. The bathroom had a faint cigarette smell, so good not to keep the doors closed. The food in the little cafe/bar was nice. I was able to get a massage to help my leg pain from walking all day, with just a half- hour notice. They even fixed the broken wheel on my suitcase. Note - in all of Palma there is a lot of smoking at restaurants, outdoors.
Stayed 3 nights in May 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for relaxing close to the centre

Great hotel in a good location a short walk from the centre. Excellent facilities, roof top pool area great for relaxing.
Stayed 4 nights in May 2025

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Itzel

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family city break to Palma

Great short break in Palma. JS Palma Plaza was a perfect stay for us. The rooftop pool was lovely and very chilled. The hotel was spotless, the decor stylish and price of food and drinks was very reasonable. Staff were amazing. I can’t fault the hotel at all. 10 out of 10. 👌
Stayed 3 nights in Apr 2025

10/10 Excellent

JESUS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn, Sherborne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get staff , helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Orang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

MR WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
The location the staff the room a special thank you to the bar staff Simone,Joaquin, and Marina they were so helpful to my wife and myself
Stayed 7 nights in Feb 2025

10/10 Excellent

Kirsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Trea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, receptionist was so nice. The indoor pool is little and cold but the steam room was perfect, nice and relaxing environment. Slept so well, woke up nice and refreshed for the next day. One bus to and from the airport which is a 6 min walk from the bus stop. (A1 bus)
Stayed 1 night in Jan 2025

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and staff
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Well located boutique with services

Altough our room was very very small it had a balcony which was an upgrade paid for. A room preferable for a single. The heat/ac was not fonctionning well in december and all the rooms were at 24 degrees, too warm. The price, the absolutely great breakfast included, the sauna, the good King bed, the location compensated for the small inconveniences.
Stayed 5 nights in Dec 2024

10/10 Excellent

Solveig

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The service was excellent and the breakfast good. Things that could improve would be a door into the toilet and an instrction how to regulate the temperature in the room. It was very cold in the room and we had problems to change it. The cleaninglady didnt know how to change it.
Stayed 4 nights in Nov 2024

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

New and clean but horrible beds

Very small rooms and not comfortable beds and pillows. But very clean and new
Stayed 4 nights in Oct 2024

10/10 Excellent

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachael Emma

Stayed 4 nights in Sep 2024