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Hotel Castro

2.5 star property

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Photo gallery for Hotel Castro

Quadruple Room | Minibar, desk, blackout curtains, free WiFi
Restaurant
Front of property
Lobby
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
QD. 103 SUL ( ACSO-I ) RUA SO-5, CJ.04 LT.19 Nº 24, Centro, Palmas, Tocantins, 77015-018
  • Place, Sunflower Square
    ‪5 min walk‬
  • Place, Shopping Palmas Mall
    ‪7 min walk‬
  • Place, Araguaia Palace
    ‪10 min walk‬
  • Airport, Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪23 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, desk, blackout curtains, free WiFi

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, desk, blackout curtains, free WiFi

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, desk, blackout curtains, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Minibar, desk, blackout curtains, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Castro

This smoke-free hotel features a business centre, a meeting room and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Hotel Castro offers 63 air-conditioned accommodations with minibars and blackout curtains. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Castro, you're just a quick walk from Sunflower Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Memorial Coluna Prestes and Shopping Palmas Mall
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Castro. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Castro was completed in July 2016.

This Palmas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Renovated entire property - July 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 50.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Castro Palmas

Castro Palmas

Hotel Castro Hotel

Hotel Castro Palmas

Hotel Castro Hotel Palmas

Hotel Castro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 171 reviews
Rating 8 - Good. 54 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 4 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Soraia Nazareno Marques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Roseir

Business traveller
Liked: Cleanliness, staff & service
Muito limpo e confortável. Com certeza voltarei outras vezes!
Stayed 1 night in Feb 2026

10/10 Excellent

Aguiara

Stayed 1 night in Jan 2026

10/10 Excellent

Thiago

Business traveller
Liked: Cleanliness, staff & service, amenities
Bom hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Geraldo

Stayed 2 nights in Jan 2026

10/10 Excellent

Miriam Ferreira

Stayed 1 night in Dec 2025

8/10 Good

Avaldo de Oliveira Soares

Stayed 2 nights in Jan 2026

6/10 Okay

Denise

Liked: Cleanliness
Travesseiros, roupa de cama e atendimento da equipe do café da manhã.
Stayed 1 night in Jan 2026

10/10 Excellent

marcelo Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exelente
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE DJALMA SOARES DE

Stayed 1 night in Nov 2025

8/10 Good

Raimunda de

Business traveller
Liked: Cleanliness, staff & service, amenities
quarto impecável, café da manhã é ótimo!
Stayed 2 nights in Nov 2025

10/10 Excellent

JOSIVAN

Liked: Cleanliness, staff & service, amenities
Quarto limpo. Ótimo café da manhã.
Stayed 2 nights in Nov 2025

8/10 Good

Raimunda de

Business traveller
Liked: Cleanliness, staff & service, amenities
Bons quartos, café da manhã delicioso
Stayed 1 night in Nov 2025

10/10 Excellent

Gilson

Stayed 2 nights in Oct 2025

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

DANIEL

Disliked: Room comfort
Dentre os pontos positivos, o hotel é bem localizado e oferta um ótimo café da manhã. Possui garagem fechada com sombra, o que é importante para Palmas. Frente aos pontos a melhorar: - Atendimento: na reserva pedimos um quarto arejado e sem mofo ou umidade. Mesmo com o hotel longe de estar com ocupação máxima, recebemos um quarto térreo e sem janela. Solicitamos a troca e fomos atendidos, mas me pergunto porque esse desgaste desnecessário... - Quarto: apertado e sem condições de trabalho. A "bancada" de trabalho era uma.mesinha portátil e dobrável, mais baixa que o assento da própria cadeira disponibilizada. Mal cabia um notebook. Sem condições de uso. - Manutenção: nosso quarto (108) possuía uma caixa de energia que, quando algum apartamento vizinho ligava a central de ar, gerava barulho e calor. Dava a impressão de que poderia entrar em curto de maneira rápida a qualquer momento e atrapalhava o descanso. - Chuveiro: necessitando manutenção urgente, jogava agua.para todos os lados; - Toalhas: muito desgaste pelo uso, precisando troca urgente. Em resumo, há opções melhores em Palmas pelo valor que cobra. E um cuidado com o hóspede na sua chegada seria um diferencial importante, mas ele não existiu conosco.
Stayed 2 nights in Sep 2025

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jeane

Stayed 2 nights in Oct 2025

10/10 Excellent

Janete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito tranquilo, acolhedor
Stayed 1 night in Oct 2025

10/10 Excellent

Jan Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Geraldo

Stayed 2 nights in Aug 2025

10/10 Excellent

Junia Crisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ivonici

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rosangela

Stayed 1 night in Sep 2025