2/10 Terrible
Jorge
Travelled with family
12 Apr 2025
The first night the fire alarm was going on and off for about an hour at 2am. Staff could not figure out why of how to turn it off. Then I find out the next morning all the amenities time were expecting were all out of service. The pool was closed, the over was broken so the full breakfast was not available washer and dryer were broken. If I would have known this I would have gone somewhere less expensive and has the same amenities without a fire alarm going off in the middle of the night. After all that we don't get any kind of compensation. Only reason a gave a little higher score on service was because the day time lady I spoke to over the phone prior to the stay was very sweet and helpful.
Jorge
Stayed 2 nights in Apr 2025