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Hotel Atitlán

3.5 star property
VIP Access

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Photo gallery for Hotel Atitlán

Relax by the serene pool overlooking a vast body of water and majestic mountains.
Enjoy a traditional dining experience with wooden tables, decorative plates, and a beautiful view.
Enjoy al fresco dining with a breathtaking view of the mountains and sea.
Stunning garden with a central fountain, surrounded by lush plants and a scenic mountain view.
Stucco and stone building with balconies and large windows, set amidst a serene garden with a winding pathway.

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Finca San Buenaventura, Panajachel, Solola, 7010
  • Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Church of Saint Francis
    ‪16 min walk‬
  • Panajachel Municipal Market
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | 1 bedroom, premium bedding, in-room safe, soundproofing

Basic Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | 1 bedroom, premium bedding, in-room safe, soundproofing

Premium Suite, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | 1 bedroom, premium bedding, in-room safe, soundproofing

Deluxe Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Lake View

Comfort Room, 1 King Bed, Lake View | 1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds, Garden View

Standard Triple Room, 3 Single Beds, Garden View | 1 bedroom, premium bedding, in-room safe, soundproofing

Standard Triple Room, 3 Single Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

Junior Suite, Garden View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Comfort Room, 2 Queen Beds, Lake View

Comfort Room, 2 Queen Beds, Lake View | 1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Garden View

1 bedroom, premium bedding, in-room safe, soundproofing

Family Suite, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Basic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, soundproofing

Basic Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Atitlán

Lakefront hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, Access to hot tub and coffee/tea in a common area.
Hotel Atitlán offers 62 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Atitlán. During your stay, you're just a quick walk from Lake Atitlán. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante Atitlan
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes horse riding/rentals, hiking/biking trails and motor boating
  • Steps from Lake Atitlán and 4 minutes on foot from Azul Maya Archaeological Museum
  • Airport shuttle service available for a fee
Hotel Atitlán offers its guests an outdoor pool and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Atitlán. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Panajachel hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Atitlan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 3 PM on request
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Atitlan

Things to do

  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scuba diving
  • Ziplining

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Atitlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 15 for children
  • Airport shuttle fee: USD 150 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Atitlán offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Hotel Atitlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 671 reviews
Rating 8 - Good. 137 out of 671 reviews
Rating 6 - Okay. 57 out of 671 reviews
Rating 4 - Poor. 9 out of 671 reviews
Rating 2 - Terrible. 19 out of 671 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Vilma

Travelled with family
The rooms are outdated, the showers show signs of mold, and the front desk staff lacked warmth and hospitality. However the view of the lake from this property is priceless …
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained property. Excellent dinning and location
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jardines y vista hacia el lago y volcanes. Comida y personal excelente.
Stayed 1 night in Apr 2025

10/10 Excellent

Luparia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Vasav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful lakeview hotel offers a truly picturesque and tranquil setting, with meticulously maintained gardens that create a peaceful and inviting atmosphere. Despite its serene and secluded location, the hotel is conveniently close to the city center, offering easy access to shops, restaurants, and local attractions without sacrificing a sense of privacy and security. Guests can enjoy a variety of activities during their stay, with numerous tours and excursions available for booking directly through the front desk. The staff is friendly and helpful, making it easy to plan your itinerary and explore the area with ease. Overall, it’s the perfect blend of relaxation and convenience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

2/10 Terrible

Rose

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I had bugs and water problems in the first room. They moved me to a new room and it still had bugs in the room and in the bathroom. I’m not sure if it was because I had a room on the bottom floor but I hate bugs. Over all nice and safe hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Laurence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility was amazing and stunning but the staff treated us horribly. You get treated much better if you fly in on a helicopter. I would rather have stayed in a lesser hotel with a friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosemarie, Edmonton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gardens are amazing. The rooms are very beautiful with interesting furnishings. Comfy and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Mar 2025

10/10 Excellent

Ayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great food, great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Madheline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infinity pool, all bilingual staff, EXCELLENT bartending and food paired with a beautiful seeing. It is a gem. It is a resort, so if you are used to Guatemala prices, you may be in for a shock, but I think it was work every penny.
Stayed 1 night in Mar 2025

10/10 Excellent

Yao

Stayed 1 night in Feb 2025

10/10 Excellent

Tatiana, Cranston

Business traveller
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minutes out of town and secluded, and a beautiful 100 year old property. A paradise.
Stayed 1 night in Feb 2025

10/10 Excellent

Lety

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is that dining area service was slow
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! The grounds are gorgeous, with meticulous care given to the expansive gardens. It also has a lovely Spanish colonial charm and the staff were very friendly and gracious.
Stayed 2 nights in Jan 2025

8/10 Good

Blake, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and resort. Food and drinks were very good. Staff were super friendly and helpful. Lacking a fitness gym and shuttle to the town. Without the shuttle you have 1 tuk-tuk for the entire hotel guests, or you can walk on a very, very, rugged and hard to walk road, up a steep hill, and down a very steep hill with traffic and no shoulder for safety. Hot tub and pool were very nice as well. Overall one of the best places in town to stay. Pool/restaurant noise is a concern that kept us up all night until 230am with base that could be heard into the room with a noise machine and ear plugs.
Stayed 5 nights in Dec 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property has a beautiful and well-kept garden as well as a scenic view of Lake Atitlan. You quickly wonder why it's not rated a 5 star hotel. Then you do quickly find out why it is not, the hotel restaurant service is very slow considering they weren't even crowded while we were there. The staff was friendly though. My recommendations would be to improve the restaurant/ room service, have coffee available in the rooms, get ice machines per floor (there are no ice machines), invest into AC units for the rooms (some nights are not cold outside so you end up being hot in the room). Overall, my experience was good and I will go back to visit.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marsha

Travelled with group
Liked: Amenities
IT is the most beautiful hotel, the property is gorgeous. It's like being in a botanical garden. Pool and jacuzzi is great. It is super clean. The only downside is that i though the food wss mediocre. I look forward to coming back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have dessroom for the pool
Stayed 1 night in Dec 2024