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Porta Hotel del Lago

Property class: 3.5
VIP Access

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Photo gallery for Porta Hotel del Lago

A balcony with a view of a swimming pool, outdoor seating, and a mountainous landscape.
A hotel with a central courtyard, surrounded by lush greenery and a view of a lake with mountains in the background.
An aerial view of a coastal town with a marina, buildings, and mountains in the background.
A dining area with tables set for a meal, overlooking a scenic view of a volcano and the sea.
Land view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪18 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room Second Floor

A hotel room with a TV, desk, two beds, a balcony with a mountain view, and a wooden cabinet.

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

A hotel room with a bed, desk, chair, television, and a view of a mountain.

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

A hotel room with two beds, a desk, and a chair.

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

A hotel room with a bed, a chair, and a view of a garden and mountains through a sliding door.

Garden Room

9.0 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

A hotel room with two beds, a desk, a chair, and a view of a mountain.

Lake View Deluxe Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for Deluxe

A hotel room with two beds, a desk with a television, and a view of a mountain.

Deluxe

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Land view from property
Hotel Atitlán
Panajachel
  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 867 reviews
The price is CHF 257
includes taxes & fees
25 Aug - 26 Aug
Hotel Atitlán

About this property

Porta Hotel del Lago

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Premium cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Renovation of all guestrooms was completed in October 2025.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Porta Hotel del Lago's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Atitlán. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Lake Atitlán and 4 minutes on foot from La Galeria
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Porta Hotel del Lago offers its guests a kids' pool, an outdoor pool, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4725 square feet (439 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Panajachel hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference centre (4,725 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 7 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Porta Hotel del Lago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Porta Hotel del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellentnlocation, safe and staff was very friendly and make sure we feel welcome.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. With a great pool and views. The staff were also extremely helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edilina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location closed to the lake and many restaurants. The installations of the hotel were clean and the staff was friendly and helpful. I recommend this hotel to anyone who is visiting Panajachel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Caden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful lake views, big complex
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Neil

Disliked: Staff & service, property conditions & facilities
Location is great, however we felt
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Binu

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION. Right on the lake. We had amazing view of volcanoes and lake from the room. The property was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandi

Everyone was so nice, friendly and helpful and I really appreciated the birthday cake left in my room when we got there. Definitely will come back and recommend !!!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Monica

Liked: Staff & service
Disliked: Amenities
The beds were not comfortable and room service food was pricey! The staff was very nice and check in was easy.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Family resort
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Breakfast was exceptional as well as the staff in the restaurant
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
We loved the room and the hotel overall. Great location, restaurant, and staff. Highly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place nice view nice and quite , friendly staff , walkable to everything , def ill stay here again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great condition. Parking is secure. The breakfast buffet was excellent. Food was delicious and fresh. Highly recommend this hotel . Breath taking views
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Very clean room and staff super kind
Stayed 1 night in Jan 2026
Verified review

8/10 Good

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms and amenities, great location. I highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean food delicious people so humble
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Miguel at the bar was great!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Location, amenities and the cleanness of the room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026