This is a two part review (what the owner can control and tips for future travelers on items out of owner's control)
The view is FANTASTIC! We could see rays and dolphins from the balcony.
Owner Control:
Communication: Top notch. Kelly was responsive and informative.
Check-in: The listing says after 5PM, but on the day of arrival I received a notice that check in is guaranteed by 6PM. It wasn't an issue for us as the rental was ready at 5PM.
Cleanliness: Upon entry, they unit smelled and looked clean. We did wipe the touch surfaces with clorox wipes and they didn't pick up much (if any) dirt. The place was clean with the exception of the sofas. I don't know if they were just stained but clean or dirty and stained, but it wasn't a good look. I would recommend future travelers take a large blanket/throw to put over them. We didn't and never sat on the sofas.
Check-out: Again, the listing says before11AM, but the message from Kelly said 10AM firm. This wasn't an issue for us, so no big deal.
Out of owner's control (tips for future travelers):
Parking, Elevators, and luggage cart availability: No issues
Pool Area: No issues to speak of, but there really isn't a lot of room for a lounge chair to overlook the beach.
Beach Area: The area is clean, but cramped. The included chair/umbrella rental was fine other than you are within 2ft of the chair next to you. (forget any kind of distancing as recommended by signs in the elevator). This is not something the Kelly controls as it is a secondary service. I would recommend taking your own chairs/umbrella and moving down the beach if you want some space.
General note: While this rental is non-smoking, the facility is not. There were multiple occasions where people were smoking on nearby balconies and it wasn't real pleasant on the rental balcony as a result. Kelly can't control this, but potential renters should be aware.
Overall facility: No issues. You could tell it was being cleaned up daily and trash was picked up.