Shower leaked. Reported after check in. Probably needed a washer on the spindle. I checked up on it and was sdvised they couldnt repair during my stay. Otherwise the staff was very helpful, especially the maid services. The beds were excellent. Best beds and pillows I ever used.
Overall, the location was great as we were there for Ironman FL. Parking is easy. Room is clean and with a great beach view. Hotel does have rooms across the street which don't look so great. We booked a beach view room and originally assigned a none beach view room. Then we had to ask for ir which they provided a room almost immediately even tho we came in a little early.
i stayed in room 105 and room 102 both were amazing! room 105 was small definitely for 2 people and the beach access was right out the door. room 102 was right down the hall, it was a 2 bed with a kitchenette very spacious! the pools are both great and the hot tub is hot! staff was all very nice and i was able to check in at 12 when check in is after 2. itâs a bit outdated but the price is great and the layout makes it so much more special. i booked this hotel because it was pet friendly but unfortunately it is listen in the terms and conditions no pets but i brought my pup and everyone seemed okay with it and i also seen a few other dogs as well. overall a good stay
We did not have access to heated pool nor hot tub due to a wedding if we would have been informed would have booked some where else This is not acceptable!!! I would like a refund!!
Only reason this got a mediocre review was because the pictures did not match the description of the room. We were greeted with shortness, not so much rude but very short. Which leads me to walking to the room. Directions were not given clearly due to the shortness. As we approached our room, the view was stunning but as we entered the room we were greeted with humidity and an odd odor. This did not stop us from having a good time but you definitely get what you pay for. 5/10.
Pet Friendly we had our small dog. Those rooms need updating and had no paper towels, Kleenex.
The floors needed good cleaning. It happened to be Bike Week but all the bikers were very nice.
This place is amazing value! Our room was huge and included a kitchen, it was right on the beach with a nice balcony with gorgeous ocean views. For the price we paid, I was more than happy to have stayed here!