No exhaust fan ,towel bar broke twice in bathroom, no tub drain plug to take a bath , multiple problems with the key cards, pull out mattress on couch was filthy and lumpy ! I had to buy a blow up mattress for my family to sleep on. Not enough pots and pans or silverware. Poor lighting in the kitchen area
Room was okay.. needs some work . They had some incidents. While we were there. Dont have people that clean up around the the hotel. Hotel elevators work ok.
Great rooms with a kitchen and beachfront balcony very large with 2 rooms. The only downside is they do not mop the floors enough so bring a pair of socks to wear inside and don't plan on wearing them again. But I did love the place.
Te stay was fine up until I had 2 seperate booking due to a mistake on my end and the manager unprofessionally tried to tell me sheâs not doing 1 nighters because she has a big group coming in but mind you we have been there since Sunday 2/23 and staying until 3/2 on a Sunday well I accidentally booked Sunday to Thursday instead of Sunday to Friday then Friday to Sunday and she was bascially trying to kick us out then profoundly asked me âwas I trying to find a place to liveâ which I was here on vacation which I do about every few months and stay here and NEVER had a problem until now. I said no I was vacationing then she begins to ask where Iâm coming from which again nothing to do with her. Paying for my resort fees she asks me what kind of card Iâm using because it dosent have my name on it which it shouldnât matter I have the money to pay you it was the same card I used when I checked in. Then they said they needed to check our room in the middle of our stay which is not how itâs done she comes in checks the room and wants to take our trash but never gave us towel rags toilet paper or another bag for the trash can. Then go to check out because of how rudely we were treated she begins to tell me sheâs keeping my deposit because she found cigarette butts in my trashcan that I PICKED up off the balcony when we came there because I didnât want my daughter putting it in her mouth
Very large bedroom and kitchen/living room area. Plenty of space for my husband who uses an electric scooter. It was great having a full kitchen for meals. Loved the balcony facing the beach and Gulf. We watched the amazing sunsets from our balcony. All the staff, especially Belen and Nikki, were so friendly and did all they could to make our stay enjoyable. An added perk was our Doxie was able to stay there too. Will be staying there again when we visit Panama City Beach.
Upon checking in to the motel, I was given a room on the 5th floor. The elevator was questionable, and when asked for the inspection certificate, one could not be produced. The 2 TVs in the room did not work, and the padlock on the door was missing. My dog was even scared to death.
I ended up checking our 20 mins after checking in. I was told i would get a full refund, but 1 week later i have not.