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Aparthotel

City Residence Chelles

2.0 star property

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Photo gallery for City Residence Chelles

Studio | Iron/ironing board, bed sheets
Studio | Bathroom | Combined shower/bathtub, hair dryer, towels
Property entrance
Reception
Daily buffet breakfast (EUR 9 per person)

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Pet-friendly
  • Laundry
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
55-59 avenue Francois Mitterrand, Chelles, 77500
  • Place, Vaires-sur-Marne Lake
    ‪4 min drive‬
  • Place, Disneyland® Paris
    ‪31 min drive‬
  • Place, Arc de Triomphe
    ‪51 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪28 min drive‬

Room options

View all photos for Studio

Studio | Iron/ironing board, bed sheets

Studio

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment

Standard Apartment | Living area | Flat-screen TV, offices

Standard Apartment

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Iron/ironing board, bed sheets

Studio

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

City Residence Chelles

Aparthotel units in Chelles with kitchenettes
Along with self parking, this smoke-free aparthotel has laundry facilities and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Each apartment features an office and a kitchenette with a fridge, a stovetop and a microwave. A flat-screen TV, an electric kettle and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
City Residence Chelles offers 55 accommodations with a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include offices and desk chairs.

You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities at City Residence Chelles. Built in 2006, this budget aparthotel has 55 apartments over 6 floors. A kitchenette and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 13 minutes by car from Val d'Europe and 14 minutes from Bois de Vincennes
  • Cats and dogs welcome for a fee
As a guest of City Residence Chelles, you'll find multilingual staff, laundry facilities, and a lift. Public spaces have free WiFi. For a fee, parking is available.

This Chelles aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 5 per day)
  • Extended parking on site (EUR 5 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; EUR 9 per person
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Office

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 6 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Multilingual staff
  • No housekeeping service

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 55 units
  • 6 floors
  • Built in 2006

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - noon) and Monday - Saturday (3:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 7 AM to noon and 3-9 PM on Monday, 7 AM to noon and 3 PM-4:30 AM Tuesday-Friday, 8 AM to noon and 3 PM-4:30 AM on Saturday, and 8 AM to noon and 2-4 PM on Sunday.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 85 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Self-parking fee: EUR 5 per day
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, ANCV Cheques-vacances and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

City Residence Chelles
City Residence Chelles Aparthotel
City Chelles
City Residence Chelles Chelles
City Residence Chelles Aparthotel
City Residence Chelles Aparthotel Chelles

City Residence Chelles Reviews

Reviews

6.4
Rating 10 - Excellent. 85 out of 678 reviews
Rating 8 - Good. 207 out of 678 reviews
Rating 6 - Okay. 189 out of 678 reviews
Rating 4 - Poor. 101 out of 678 reviews
Rating 2 - Terrible. 96 out of 678 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Emmanuel

The hotel has parking, but I find it unreasonable to pay for parking inside the premises. A troubling incident occurred: I accidentally forgot my laptop bag, which contained two laptops. When I contacted the hotel to report it, I was informed that nobody had found the bag. The hotel further claimed they had reviewed the CCTV footage and saw no one taking it. This response is a red flag for me, as the matter remains unresolved. I rest my case.
Stayed 3 nights in Aug 2025

6/10 Okay

abiodun

Travelled with family
Customer service is okay
Stayed 3 nights in Aug 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfy and everything we needed was provided (bedding, towels, washing up equipment, soap etc.). It is a 20 min walk to the train station but the walk is a nice one and the train to Gare de l’Est is direct and quick. There is a shop and a McDonalds nearby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Moussa

Great staff
Stayed 3 nights in Jun 2025

6/10 Okay

Christian

Travelled with family and small children
This is a nice place with large enough apartments. When we booked it, we were looking for something with easy access to Paris’ RER/trams. The closest station is a 30 minute walk. One unit we rented was renovated, the other wasn’t. The non-renovated one had issues with the fan above the cooking surface and was really warm. Had it had A/C, it wouldn’t have been a problem. There isn’t much nearby in the way of restaurants, so being able to get around is important. The staff were very nice and helpful, which was a plus.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family

Great customer service, affordable , spacious

Stayed 2 nights in Apr 2025

2/10 Terrible

zoe

Disliked: Cleanliness, amenities
lack of communication locked out room faulty key takes3hours some to answer
Stayed 2 nights in Jan 2025

6/10 Okay

Natasha

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Suresh Babu

Liked: Cleanliness, property conditions & facilities
They could improve lot of things and check in is challenging after hours
Stayed 2 nights in Jun 2024

10/10 Excellent

Jahanzeb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

AIdan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Room comfort

Cheap and not so cheerful

One started roll of toilet paper was all that was provided. Lumpiest pillow I have ever seen. Secure car park gates were left open on many occasions during my stay. Cheap and convenient for where I needed to be.
Stayed 6 nights in Oct 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, room comfort

WORST HOTEL IN EUROPE - DO NOT USE

Awful stay , worst hotel I have ever used UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Stayed 1 night in Sep 2023

4/10 Poor

Asia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
Stayed 3 nights in Sep 2023

6/10 Okay

Kellie

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
Stayed 2 nights in Jul 2023

6/10 Okay

Raghuram

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

6/10 Okay

marcus

Travelled with family
Disliked: Cleanliness, room comfort

Ok for a place to put your head

Arrived late evening and took a few minutes to find the accommodation. Pleasant greeting when we arrived. Was not aware of the €85 deposit. Also not offered parking Nicely sized appt, but sofa bed was not pulled out. Room smelt of cigarette but too late at night to change and presume other rooms may have been the same. Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night. We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
Stayed 3 nights in Feb 2023

2/10 Terrible

Adnan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid if possible. We experienced a number of terrible things as below, - urine in the hallway - water leaking from toilet - sewage smell in the room - broken window blinds
Stayed 4 nights in May 2022

6/10 Okay

Rahul, Devaraj

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fridge was broken and kept me awake all night. The shower was broken. Everything else was good.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel states its near Disneyland Parks. It is a €50-€60 trip away in a taxi. The hotel is very run down, only one out of the three receptionists were helpful. Our shower was broken but was not pointed out it was broken and fell on my young son as it was left balanced looking like it was ok to use. There was no plug for the bath and the sink plug was broken (had to use a knife to let the water out) and when we asked about this were asked 'Have you spoken to the cleaners?' who we never saw. The kitchen was old and cupboard doors nearly falling off. Breakfast advertised between 7-10, but when we went to go down just after 8 before heading out we were told nothing would be ready for 20 minutes. No English TV and no option to change language. Free wi-fi advertised but it was not working and was told it hadnt worked for a few months.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

VYMALA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

2/10 Terrible

R.bakkar, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Stayed 2 nights in Apr 2019