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Helzear Champs Elysées Suites

4-star property
49 avenue Marceau, Paris, Paris 044 511 21 42
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3.2 out of 5
See all 10 ebookers Reviews

"Great location, excellent staff, good service, nice decor, room quite small. " More

By a verified traveller on Wed 22 Feb 2017

Points Of Interest

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Junior Suite, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CHF 290* Per night/room 3 Jun - 4 Jun

Suite, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Tiny Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Helzear Champs Elysées Suites, you're just a quick walk from Champs-Élysées. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Champs-Élysées and Arc de Triomphe
  • Airport, train station pick-up and bus station shuttle shuttle service available for a fee

Helzear Champs Elysées Suites ratings based on 10 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Helzear Champs Elysées Suites

Everyone (6) Family (3) Friends (1)
4 out of 5
Great location, excellent staff, good service, nice decor, room quite small.

Posted by , from D on 22 Feb 2017

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Comment from Hotel Management

16 Feb 2022 by Maison Helzear

Dear Guest, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

1 out of 5

Posted by on 6 May 2023

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Comment from Hotel Management

30 May 2023 by Fanny Weber, Responsable E-Reputation

Chère Tamara, Nous vous remercions d'avoir choisi notre établissement lors de votre récent séjour à Paris.Nous sommes navrés que votre séjour n’ait pas été à la hauteur de vos espérances.N'hésitez pas à contacter notre Service client afin de nous expliquer la raison de cet avis négatif.Nous espérons que vous accorderez une nouvelle chance à notre établissement.Bien à vous,

5 out of 5

Posted by on 19 Jul 2021

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Comment from Hotel Management

15 Feb 2022 by Maison Helzear

Chère Cristina, C'est un plaisir de lire que votre séjour ait été à la hauteur de vos attentes. Au plaisir de vous avoir reçu, n’hésitez pas à nous contacter lors de votre prochain passage sur Paris afin de renouveler votre expérience. Bien à vous.

3 out of 5
Great location. A bit too smaller for a family with two children. Excellent personal!

Posted by on 25 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Assane

Dear Guest, It is with great pleasure that we take into account your satisfaction at the end of this experience at the Helzear Champs-Élysées, our Paris aparthotel! Thank you very much for taking a little of your time to come back to this pleasant stay in the capital, and to have underlined the devotion of your team, very concerned by the well-being of our guests;) We take into account your remarks, it is however true that the surface proposed by our apartments is in conformity with the Parisian standards, considering the excellent geographical situation of our establishment, in the immediate vicinity of the most beautiful avenue of the world! You are always welcome at Helzear, do not hesitate to renew your visit! See you soon ! Assane TALL E-reputation Manager

4 out of 5
Jai bien aimé l’accueil le lieu l’environnement juste dommage pour la vue qui était côté trottoir a par sa tout était au Top a refaire

Posted by on 12 Feb 2019

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Comment from Hotel Management

16 Feb 2019 by Assane

Cher Invité, Nous sommes très heureux de lire votre contribution suivant votre séjour chez Nous. Nous sommes également très satisfait de savoir que notre accueil vous a plus ainsi que notre excellente position géographique. Concernant la vue, n'hésitez pas à nous faire une demande spéciale lors de votre prochaine réservation. En espérant vous revoir très bientôt. Bien à vous, Responsable E-reputation

2 out of 5

Escroqueries

Je suis arrivé à l'hôtel à 19 h On m'a dit qu'il n'y avait plus de Place dans l'hôtel ave Marceau (très belle avenus que j'ai choisi pour sa situation) On m'a orient vers india autre hotel situé sans' une petite rue à côté de cette avenue L'hôtel est un 4 étoiles et on m'a loge dans un trois étoiles J'ai été obligé d'accepter Je tiens à disposition les photos C'est une escroquerie On m'a dit que je pouvais rester dans l'hôtel prevu so je payais un supplément !!!! Je souhaite que cet hotel ne soit plus dans la liste d'eboikerq et que je sois remboursé !!!!!

Posted by , from s de Paris on 14 Jul 2017

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Comment from Hotel Management

16 Feb 2022 by Maison Helzear

Cher Jean, Nous vous remercions d’avoir choisi la Maison Helzear pour votre séjour à Paris. Nous sommes navrés de lire votre commentaire et que votre séjour n'ait pas été à la hauteur de vos espérances. Nous espérons toutefois que vous accorderez une nouvelle chance à la maison Helzear. Bien à vous.

5 out of 5

Alles bestens

Viel Dank für Mitarbeiter Hamza Super service . Zimmer war auch super

Posted by , from zürich on 22 Nov 2016

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Comment from Hotel Management

16 Feb 2022 by Maison Helzear

Dear Mamdouh, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

2 out of 5

genialer Urlaub mit 3 tollen Kindern

schoner Aufenthalt--perfekter Service--sehr gut gelegen--parken vor der Ture -- schones Bad-- gute Beratung locations -- danke- jederzeit wieder!

Posted by on 10 Apr 2016

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Comment from Hotel Management

16 Feb 2022 by Maison Helzear

Dear Ako Michael, Thanks for staying with us. Your remark is well taken, the concerned service will do his best to improve our service. We hope, however, that you will give to Maison Helzear another chance. Regards,

2 out of 5

genialer Urlaub mit 3 tollen Kindern

schoner Aufenthalt--perfekter Service--sehr gut gelegen--parken vor der Ture -- schones Bad-- gute Beratung locations -- danke- jederzeit wieder!

Posted by on 10 Apr 2016

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Comment from Hotel Management

16 Feb 2022 by Maison Helzear

Dear Ako Michael, Thanks for staying with us. Your remark is well taken, the concerned service will do his best to improve our service. We hope, however, that you will give to Maison Helzear another chance. Regards,

4 out of 5

viikonloppuloma

Pieni, mutta hyvin toimiva keittiönurkkauksellinen huoneisto kolmelle hengelle. Olohuone (jossa sängyksi avattava sohva) ja toinen maksuuhuone erotettu toisistaan väliseinällä. Sängyksi avattava sohva aikuisellekin mukava nukkua eli hyvä patja ja leveä tila. Ei mitään meteliä kadulta tai naapurihuoneista. Huoneiston pieneen kokoon nähden reilu kylpyhuone, jossa kylpyamme. Keittonurkkauksessa riittävät varusteet pieneen kokkaukseen ja mikroaterioihin. Eteiskäytävän kaapeissa riittävä tila viikonloppumatkailun matkatavaroille. Muutoin huoneistossa on vain vähän säilytystilaa. Ystävällinen henkilökunta. Loistava sijainti metro ja Champs Elysées aivan lähellä.

Posted by on 24 Jan 2015

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Comment from Hotel Management

15 Feb 2022 by Maison Helzear

Dear Guest, Thanks for staying with us. We appreciate your feedback! Please feel free to renew your experience. Regards,

About the Helzear Champs Elysées Suites

Location 49 avenue Marceau, Paris, Paris 75116

Property Features

Helzear Champs Elysées Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a bus station shuttle are available for a fee. Helzear Champs Elysées Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Paris hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 6 levels
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Paris-St-Lazare Station (2.5 km / 1.6 mi)
  • Metro station: George V Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, and bus station shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Helzear Champs Elysées Suites offers 27 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Helzear Champs Elysées Suites offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Self-parking fee: EUR 35 per day
  • Late check-out fee: EUR 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helzear
  • Helzear Apartment
  • Helzear Apartment Champs-Elysées
  • Helzear Champs-Elysées
  • Helzear Champs Elysées Suites
  • Helzear Champs Elysées Suites Paris
  • Helzear Champs Elysées Suites Hotel
  • Helzear Champs Elysées Suites Hotel Paris
  • Helzear Champs Elysees Suites
  • Helzear Champs Elysées Suites Hotel
  • Helzear Champs Elysées Suites Paris
  • Helzear Champs Elysées Suites Hotel Paris

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.