2/10 Terrible
Walter
15 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FALSE advertising - NOT a "Resort"
This "resort" is a scam - not only is it not a resort, this place is an animal sanctuary. While I understand costa rica is full of animals/nature, it would have been appropriate for the owner of this "resort" to mention that she has stray dogs all over the premises which follow guests into their rooms. Additionally, they have a stray raccoon on the premises that as per the owner Daine "He goes into the guests rooms but hes harmless" & she laughs off the fact that this was not mentioned anywhere online nor in the confirmation emails. The raccoon opened the door to our room & was about to come inside before we screamed as loud as we could and he ran away. Now for the room, in pictures it looks like a nice villa with a kitchen and old school bathroom, however upon arrival you realize how out dated those pictures are. The kitchen had visible mold and the stench of spoiled water (mold) that made it nearly impossible to stay in the kitchen for longer than 2 minutes. The bathroom had remnants of soap (from previous guests I assume), mold, and also appeared as though it was wiped down as opposed to cleaned/prepared for new guests. Truthfully, it looked as thought it had just been used minutes prior. Water was still everywhere on the floor, the towels were not folded, and of course the smell of mold. This place is NOT a resort, has a raccoon on premises (check the other reviews, i'm not lying; he nearly went into my room) and the owner laughs off people for wanting what they paid for.
Walter
Stayed 3 nights in May 2025
