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Best Western Pembroke Inn & Conference Centre

3.0 star property
VIP Access

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Photo gallery for Best Western Pembroke Inn & Conference Centre

Property amenity
Lobby
Premium bedding, individually decorated, individually furnished, desk
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Bonnechere Caves
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table) | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Holiday Inn Express Pembroke by IHG
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  • Pool
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  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is CHF 139
includes taxes & fees
31 May - 1 Jun
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About this property

Best Western Pembroke Inn & Conference Centre

This smoke-free hotel features an indoor pool, a restaurant and a health club. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Pembroke Inn & Conference Centre. During your stay, you're just a quick walk from Pembroke Welcome Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and fitness classes
  • Steps from Pembroke Welcome Centre and a 3-minute drive from Pembroke City Hall
  • Pets welcome for a fee
Best Western Pembroke Inn & Conference Centre offers its guests a kids' pool, an indoor pool, a health club, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10818 square feet (1005 square metres) and includes a conference centre. A sauna, a terrace, and barbecue grills are also featured at the business-friendly Best Western Pembroke Inn & Conference Centre. Free self parking is available.

This 3-star Pembroke hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 11:00 AM.
Westwinds Restaurant – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,818 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pembroke

Best Western Pembroke Inn

Pembroke Best Western

Pembroke Inn

BEST WESTERN Pembroke Inn & Conference Centre Ontario

Pembroke & Conference Pembroke

Best Western Pembroke Inn & Conference Centre Hotel

Best Western Pembroke Inn & Conference Centre Pembroke

Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 862 reviews
Rating 8 - Good. 262 out of 862 reviews
Rating 6 - Okay. 87 out of 862 reviews
Rating 4 - Poor. 21 out of 862 reviews
Rating 2 - Terrible. 28 out of 862 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sorel

Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Feb 2026

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

dale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
all good, thanks
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Stayed 1 night in Feb 2026

8/10 Good

Christopher, Todd

Travelled with group
Liked: Amenities
1st the good. Snowmobile friendly. Hot tub was mandatory and was working. Bar/diner was decent, staff were friendly and accommodating, service was very slow, presumably from seasonal volume. Now the bad, for me at 200 per night in Pembroke ON, the details count. Front door was manual, moving hockey gear and sled gear was ponderous and alot of work. Public bathroom, no towels for 3 days. Toilet paper dispenser was jail grade. And the girl at the front desk with the neck tattoos constantly smoking and pre occupied with her phone threw me off. Not rude, but definitely not friendly. I'd come back, but you get what you give in hospitality.
Stayed 1 night in Feb 2026

2/10 Terrible

Louis-Philippe

Stayed 1 night in Feb 2026

8/10 Good

Myles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better best westerns I’ve stayed at. A little remote. Staff could be more enthusiastic and engaging but solid restaurant. Service was good.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness
Good staff. Hotel could use an update, but it was clean and comfortable.
Stayed 2 nights in Jan 2026

8/10 Good

Allan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room great staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Ley Mar, Scarborough

Stayed 1 night in Jan 2026

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice breakfast and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness
Clean spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Stayed 1 night in Jan 2026

8/10 Good

Hilario

Stayed 2 nights in Jan 2026

10/10 Excellent

Mélanie

Stayed 1 night in Jan 2026

8/10 Good

Janna

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Food was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay ! Def return
Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Amenities
Clean room, friendly staff. Great food in the restaurant.
Stayed 1 night in Dec 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities
Rioms coupd use an update but staff was lovely l! Great breakfast included
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Staff were very good room was large and clean
Stayed 1 night in Dec 2025