Best location, loved the Condo, could have been a lot cleaner. Mold on the shower curtain in the Master bath and around base boards. All ceramic tile through out beautiful but our feet were black the first day walking on it.
Not Worth the Money - Ruined Our Only VacationThis rental was a huge disappointment. The jetted tub didn't work, there was no grill as advertised,the master bedroom door wouldn't lock, and the curtains couldn't close - no privacy at all. There wasmold in the bathroom, and even worse, the owners entered the property while we were gone without Permission. We reported all of this the first day. Nothing was fixed. We asked for a fair refund (at least half), and they refused. The furniture is old and uncomfortable . My husband and I work hard for our money and only get one vacation a year. We feel robbed of a much needed vacation
We loved the view and the location was amazing. The condo needs updating really bad. The dishwasher did not work appropriately, there was hardly any pots to cook with.
Seriously needs updating. The sofa is so worn out we had trouble getting up out of it ,the patio chairs were flimsy ,there was no hot water in the master shower/jacuzzi tub,(we had to shower in the main bathroom)the draperies were old, dirty and falling off the hooks, the baseboards throughout were almost rotted (very distressing to look at )especially in the bathrooms and the televisions are very small .. but it had a great view.
We had such a great stay in 1002. Tawnya with Vacasa was so attentive from start to finish, insuring a great experience. The condo was comfortable and everything functioned properly. It is a bit worn, but we knew that after looking at the photos. the bed was comfortable and the view and location were exceptional. Great experience.
We had a great time! The room was great and the view was beautiful.
The only concerns would be the front door doesnât close very well you have to slam it and pull on it to make sure itâs closed. Sliding glass door in living room donât have a lock. The shower didnât stay on in the master bath and we couldnât get it on at all in the guest bath.
We would definitely stay again at this propertyâșïž
Unclean! Moved coffee pot and it was apparent that the counter beneath had not been even wiped down in some time. Maintenance request to fix shower never occurred. Front door would close or lock properly. Most of the codes provided for access to to grounds, the building, the beach gates were wrong. The curtain in the master were broken from the rings. If it wasnât for the ideal location with everything in walking distance the stay would have been one of my worst. Would not stay again, nor recommend this property to anyone.
Not the best property We were called the day we were supposed to check in to be told that there's no hot water. We chose to check in a day late because of this. Even after the hot water heater was replaced during our stay, there were still issues with not having hot water. No lock on the back door, condo needed to be updated. Screws were falling out of the door frame. Smoke alarm went off at 3 AM. Emergency line went unanswered. Front door needed to be repaired, very difficult to open and close. Interior decor look like mishmash from a thrift store. Definitely not a condo we would rent again. Went home one day early due to lack of hot water. Therefore four night stay turned into a two night stay. Not the way you want your vacation to end.
We enjoyed very much! Located right on the beach and close to shops/restaurants. They even had Christmas lights around the pool. When our flights got changed, mgmt was very accommodating in letting us stay until noon on checkout day which was appreciated.
I have stayed at Emeral Isle before but this unit 1002 was horrible! The stench of dead shrimp, ants galore, half of the electrical outlets did not work, hard mattresses, worn furniture. This condo needs updating badly. Was very disappointed.
You can tell this unit is a rental. There is absolutely NO furniture, nothing to hold a flat iron(pedestal sinks barely hold a toothbrush)...NO mirror or table to even set your flat iron on to do your hair! A man tried barging in the room to spray for ants and no one let us know, thank God the door was locked! The ants are terrible and everywhere! This room has been rode hard and put up wet; they need to take their million pictures down and install mirrors and maybe get some feasible furniture. The location is great and have had some great experiences in the past at EI, will definitely come back but will never stay in this unit ever again.
This was a fantastic location with a stunning view. Only bad part was that the kitchen counter had an ants running wild. It wasn't terrible since me and my partner were here for only 36 hrs but if we stayed longer it might've been an issue. Also check-out at 10am is super early for people on vacation. Switching it to noon would be better and more convenient. Overall it was a good last minute stay. Thanks for hosting us.
Everything was nice, but there were problems with the tv remotes. Most of them were missing the backs. We didnât watch much tv so it wasnât a major issue, but maybe putting tape or something on it to hold the batteries in would help. All and allâŠeverything else was nice. I would come back. Thanks
We have stayed at Emerald Isle for 8-10 years. This year is the first year we have used anyone other than Southern Rentals to reserve our Condo. The condo was old, beat up and worn out. We arrived to dirty towels and washcloths in the bathroom and trash wedged in the couch. Emerald Isle is a great property, but this condo was far below par and I would not recommend using this rental service or staying at this condo.
Nice Place but unit needs repairs and safety issue resolved
The property is nice, close to the beach and restaurants within walking distance. I would stay again but not in this particular unit.
Swinging Door lock is damaged. It is very difficult to unlatch it. It took two of us to push the door closed enough to get the latch to unlock. We used it once then never used it again. It is a safety hazard.
Patio chair is broken
Couch smells musty
Hinges on TV cabinet are loose
TV remote missing battery cover
Couldnât find the DVD remote
Master shower has low pressure. Makes it difficult for the shower to work
Frame around the refrigerator is in need of repair
Found one of the green coffee cups cracked. It leaks.
Lamp broken in the bedroom
There was no salt, pepper, dishwasher detergent, coffee filters, creamora, or sugar
Bathtub is very slippery.
Moldy jets on the tub in the master bathroom
No blankets for the pullout bed
Could use some non stick pans and utensils
Cushions on the balconey need to be replaced
Sink stopper in bathroom doesn't work.
Perfect location; the positives outweigh the negatives: unit could use some updating for the price., Broken patio furniture, no hair dryer. Comfortable beds. Super clean linens. Overall nice stay.
The check in process was easy and the property was clean. Our door was open when we arrived, so make sure you fully close the door when you leave because the winds are fierce. Hair and lotion products and soap were provided, but we would recommend you bring extra toilet paper and any supplies like coffee filters, salt and pepper etc. The beds were comfortable, towels were aplenty, and the kitchen utensils were fully stocked. The gym nor sauna were open, but the pool was heated. Also, because itâs a Vacasa property, we didnât have a direct line to the property manager and had to call a main hotline number for support.
There was no hot water in the master bath so we all had to share one bathroom. Me, my two sisters and our mother went there for a week long vacation. It was an inconvenience for 4 ladies to share a bathroom. Other than that we loved the place. We would book this room again, I will just verify there are two working showers
We enjoyed our stay at this property. The kitchen was nicely stocked. We loved that they had an outdoor heated pool and jacuzzi to use during the winter months.
Great location. Unfortunately, hurricane Sally hit us. There was hair in bathtub from previous guests, there were ants in the kitchen, very outdated, refrigerator had strip loose that scrubbed every time you opened it. There were holes in queen bedroom wall where TV used to hang. The hurricane caused water to come in the condo and we mopped up about 2-3 inches of water from floor before we left. The couple next door to us said their property manager told them on Monday there was a voluntary evacuation before hurricane hit, we were never told that. There were several pans in kitchen that had rust on them.