Candlewood Suites Pensacola - University Area by IHG

2.5 star property

Choose dates to view prices

Room options

Studio Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Pensacola - University Area by IHG

Hotel in Pensacola with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Limited housekeeping is available.
Candlewood Suites Pensacola - University Area by IHG offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LED televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Pensacola - University Area by IHG. During your stay, you're just a quick walk from West Florida Hospital. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of West Florida and 10 minutes from Pensacola Bay Center
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Pensacola - University Area by IHG offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Pensacola - University Area by IHG. Self parking is free.

This Pensacola hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.0 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Pensacola University Area Hotel
Candlewood Suites Pensacola University Area
Candlewood Suites University Area
Candlewood Suites Pensacola University Area
Candlewood Suites Pensacola University Area by IHG
Candlewood Suites Pensacola University Area an IHG Hotel
Candlewood Suites Pensacola - University Area by IHG Hotel
"Candlewood Suites Pensacola University Area an IHG Hotel"
Candlewood Suites Pensacola - University Area by IHG Pensacola

Candlewood Suites Pensacola - University Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 629 reviews
Rating 8 - Good. 138 out of 629 reviews
Rating 6 - Okay. 43 out of 629 reviews
Rating 4 - Poor. 19 out of 629 reviews
Rating 2 - Terrible. 18 out of 629 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adisa, Washington

Stayed 1 night in Sep 2025

8/10 Good

Alan

Staff friendly & helpful. Does not smell bad even though pet friendly.
Stayed 1 night in Oct 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, just wish we had some better coffee in the room
Stayed 2 nights in Oct 2025

6/10 Okay

Wen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The clean Towel is yellow,there is some kind of hair in the clean towel when I open up
Stayed 2 nights in Sep 2025

10/10 Excellent

Nelson

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Roscoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great AC!!
Stayed 1 night in Sep 2025

10/10 Excellent

Malik

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean large room
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 4 nights in Sep 2025

10/10 Excellent

Shikya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was pleasant. I left my AirPods in the room and they help me get it back. Would recommend and stay again.
Stayed 1 night in Aug 2025

8/10 Good

Clinton

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kevan

Stayed 2 nights in Sep 2025

6/10 Okay

quameshial

Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Travelled with family
N/A
Stayed 4 nights in Sep 2025

8/10 Good

gary

Stayed 1 night in Aug 2025

8/10 Good

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is clean and staff is friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was perfect, clean, location
Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were good, my only issue with the room was that the floor was a laminate floor and it seemed to be damp(very humid )feeling in the entire room both days we were there even though the air conditioning was running what seemed to be normal. The hand towels and our shower towels that were hung up after use stayed damp the whole time and never dried . The floor was not clean completely either because I walked around once during the night in socks and they were dirty afterwards. The beds were less than comfortable as well, felt like sleeping on a piece of plywood with a thin layer of foam covering it. Not what I would expect to find in any middle to upper class hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dashawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Temeka

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
On check in, front desk staff member was not welcoming and did not greet me upon arrival. I approached the desk and without even making eye contact, he said “yes”! There was no “hello, how can I help you” or “welcome to candlewood, how may I assist you”…I felt like I was invading someone’s space as I entered the property! I am an IHG reward member and have been for over 20 years and have NEVER felt what I felt here at this property! I had a second rude encounter the following day when I asked where I could find towels for the pool. A different man was at the front desk and responded rudely and I was really surprised by this! However, upon checkout, there was a woman at the front desk who was extremely polite and courteous! You need more staff like her because the first 2 staff members would be a reason that I not ever visit your establishment again nor recommend it to others!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! We would definitely stay again.
Stayed 4 nights in Aug 2025