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Criterion Hotel Perth

3.5 star property

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Photo gallery for Criterion Hotel Perth

Front of property
In-room safe, desk, iron/ironing board, bed sheets
Standard Triple Room | In-room safe, desk, iron/ironing board, bed sheets
Premier Room | In-room safe, desk, iron/ironing board, bed sheets
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
560 Hay Street, Perth, WA, 06000
  • Place, Hay Street Mall
    ‪1 min walk‬
  • Place, Murray Street Mall
    ‪3 min walk‬
  • Place, Elizabeth Quay
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, bed sheets

Standard Double Room

7.4 out of 10
Good
(26 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, bed sheets

Standard Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, bed sheets

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, bed sheets

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premier Room | In-room safe, desk, iron/ironing board, bed sheets

Premier Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, bed sheets

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Renovated Double

Standard Renovated Double | In-room safe, desk, iron/ironing board, bed sheets

Standard Renovated Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Double Room

8.2 out of 10
Very good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Twin Room

7.8 out of 10
Good
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Air-conditioning
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The price is CHF 73
includes taxes & fees
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About this property

Criterion Hotel Perth

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Hay Street Mall and 7 minutes on foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 222 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 255 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were a big help allowing us to drop off cases early before checkin
Stayed 1 night in Jan 2026

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room is very basic. Bed mattress was poor. Clean.
Stayed 2 nights in Jan 2026

4/10 Poor

Renato

Disliked: Amenities, property conditions & facilities
Breakfast is not included in the accommodation. The structure is old and there is no parking at the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Nea

Travelled with group
Liked: Cleanliness
For the price and the convenience the room was great. I always stay at the criterion.
Stayed 4 nights in Dec 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2025

6/10 Okay

Maryanne

Stayed 3 nights in Dec 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
My only criticism is that the cold tap over the handbasin didn't work on the morning of my departure.
Stayed 1 night in Dec 2025

8/10 Good

Brent

Liked: Cleanliness
Average
Stayed 1 night in Dec 2025

8/10 Good

Alison

Liked: Cleanliness
Hotel is very conveniently located and good value.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kazzia

Stayed 1 night in Dec 2025

8/10 Good

Muriel

Travelled with group
Liked: Cleanliness, staff & service
A spacious and quiet room. A very well situated hotel, very close from the city centre.
Stayed 4 nights in Dec 2025

6/10 Okay

Scott

Travelled with family
Ok
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is very old and appears to be possibly undergoing a major renovation the room was very clean and quiet until the workers next door started at 7am everyday, but the staff where excellent and very friendly, the shower was ordinary a hand held nozel but the beds were very comfortable, no restaraunt at the hotel but plenty of dining within a short walk, overall was good would stay there again
Stayed 4 nights in Dec 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
Noise from other guests late at night.
Stayed 1 night in Nov 2025

6/10 Okay

Euan

Stayed 5 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

4/10 Poor

Mark

Check in staff were unhelpful. The hotel is tired and in desperate need of a redecor
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. Very pleasant and helpful staff. Centrally located. Great value for the money.
Stayed 2 nights in Nov 2025

6/10 Okay

Pia

Aircon good,subway nearby.
Stayed 1 night in Nov 2025

2/10 Terrible

Dr Kevin

Business traveller
Disliked: Cleanliness, staff & service, amenities
Whole building is in dire need of a full and thorough refurb
Main staircase from lobby
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing service. Easy to park close. Close to everything.
Stayed 1 night in Nov 2025

2/10 Terrible

Jake

Stayed 1 night in Aug 2025

6/10 Okay

Jaan

Liked: Staff & service
Great location, but everything else is very poor
Stayed 1 night in Nov 2025

6/10 Okay

Claire

Room was clean - hotel is rundown but is serviceable and close to a very lively CBD and Wharf
Stayed 1 night in Nov 2025

8/10 Good

Neil

Liked: Cleanliness, amenities
Although the general state of the hotel was quite dated and worn the room was fine, comfy bed, plenty of hot water and secure. Staff were helpful and courteous whenever I asked a question. Housekeeping staff were friendly and pleasant. Location was good, walking distance to public transport and shops bars etc
Stayed 20 nights in Oct 2025