Mercure Perth

4.0 star property

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Photo gallery for Mercure Perth

Front of property – evening/night
1 bedroom, minibar, in-room safe, desk
Reception
Exterior
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
10 Irwin Street, Perth, WA, 6000
  • Elizabeth Quay
    ‪7 min walk‬
  • Kings Park and Botanic Garden
    ‪3 min drive‬
  • Optus Stadium
    ‪5 min drive‬
  • Perth, WA (PER)
    ‪14 min drive‬

Room options

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Privilege, Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Privilege, Room, 1 Queen Bed

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Mercure Perth

Eco-certified hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Perth offers 239 accommodations with minibars and a safe. A pillow menu is available. 51-cm LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Perth. During your stay, you're just a quick walk from Hay Street Mall. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Perth Mint and His Majesty's Theatre
Mercure Perth offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Perth. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Perth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mercure Perth has a restaurant serving breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 per person
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Hotel Perth
Mercure Perth
Perth Mercure Hotel
Mercure Perth Hotel Perth
Ramada Perth
Mercure Perth Hotel Scotland
Mercure Perth Hotel
Mercure Perth Perth
Mercure Hotel Perth
Mercure Perth Hotel Perth

Mercure Perth Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

vladimir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As above
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our only complaint is the quality of the bed, it did not provide a good sleep. Every time one person moved the whole bed shook, plus it felt smaller than a queen size bed and had some sort of plastic topping on the mattress which makes a terrible noise everytime you move.
Stayed 2 nights in Mar 2025

4/10 Poor

Sonia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated needs a revamp. We were upgraded to a superior room and the carpet was lifting and rolled in the centre of the room.
Stayed 1 night in Mar 2025

4/10 Poor

Reece

Stayed 4 nights in Mar 2025

2/10 Terrible

Temily

Stayed 1 night in Feb 2025

8/10 Good

Andrew David

Business traveller
Liked: Cleanliness, staff & service, amenities
I liked the shared zone in particular and convenient distance to the places I needed to go
Stayed 2 nights in Feb 2025

2/10 Terrible

patrick

Stayed 1 night in Feb 2025

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice. Nothing special but clean and convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Stayed 3 nights in Feb 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
The room and general internals of the building are quite dated and the surrounding area of the motel were dirty and felt dangerous at night.
Stayed 3 nights in Feb 2025

8/10 Good

Grant

Stayed 9 nights in Jan 2025

8/10 Good

Hoi ling

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fair Condition
Stayed 2 nights in Feb 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very handy for a walk to shopping and sightseeing. The room was good had all you would need. The swimming pool was a disappointment for us as when we went up to the top floor there was not enough chairs or loungers to sit on . So we never got to use it.
Stayed 2 nights in Jan 2025

6/10 Okay

Carly, Secret Harbour

Travelled with family
Bit old but good location
Stayed 2 nights in Jan 2025

8/10 Good

Ann-Marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall great location for walking into the city. Kids loved the pool facilities. Rooms were a great size however the bathrooms could really do with an update/decent scrub. Walls were defiantly not soundproof as noted on the booking website with a loud TV next door on til late.
Stayed 1 night in Jan 2025

6/10 Okay

chrissie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Check in was easy as was checking out but the whole place looks tired and needs some serious cleaning and refurbishment. The lift is really dirty as you walk into it the metal strips need really cleaning. The room We stayed in although was pretty clean the bathroom was functional but very outdated with some cracked tiles, the ceiling needed cleaning. We stopped on the 13th floor which was great for views and on the same floor as pool and gym. The pool at 1.6 m is not suitable for young children under 6 unless they are competent swimmers . There's hardly any sun loungers I think 9 in total a few chairs and a bench so problem when the pools busy no where to sit or lie to sunbathe. There was also a very rude man conducting his telephone business call who told my grandchildren off for playing at the end of the pool where he was talking business. Not the hotels fault but I didn't think a pool was for conducting business telephone calls. As for breakfast there's a good range of choice but some of the quality seemed in my opinion poor. There were also quite a few flies which put me of after they were landing on the exposed food. The cups for coffee several were dirty and although had gone through the dishwasher were still unclean. The coffee machine serves great coffee though. The hotel is fabulously placed for a short walk into the city. It's reasonably priced but is really for single people couples businessmen flight crew etc.
Stayed 2 nights in Jan 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Kirsty

Stayed 1 night in Jan 2025

6/10 Okay

Teagan

Stayed 1 night in Jan 2025

8/10 Good

Amardeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Cleanliness, area around , easy public transport, excellent staff always very helpful. Dislike: Bath tub was a little high from the ground, no smart tv, need new curtains as it had some paint stuff on it, kids got their clothes covered in paint.
Stayed 2 nights in Jan 2025

8/10 Good

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V Good Overall Stay (but Health and Safety!!)

I recently stayed at the Mercure Perth for over two weeks, giving me plenty of time to experience all the hotel has to offer. Overall, my stay was very enjoyable, and the excellent breakfast each morning deserves a special mention. The variety, quality, and freshness of the options were outstanding and really set a great tone for the day. However, I did notice some significant deficiencies around health and safety at the pool area, which unfortunately dampened an otherwise positive experience. The pool shade area is currently undergoing works and has been closed off, leaving no shaded areas for guests by the pool—a real inconvenience in the Australian sun. Additionally, the pool deck has several loose floorboards, which I found quite concerning especially as we were on a family trip with children. These pose a significant hazard. This seems like a pressing issue that should be addressed promptly to ensure guest safety. (picture attached). The rest of the hotel, including the room comfort, staff friendliness, and central location, met my expectations for a Mercure property. If the health and safety issues around the pool area are resolved, I wouldn't hesitate to recommend the hotel wholeheartedly. Until then, I’d suggest proceeding with caution if you plan to spend time at the pool with children or even not, given the lack of shade,.
Stayed 15 nights in Jan 2025

4/10 Poor

Natasha

Travelled with family
Disliked: Property conditions & facilities
On arrival was offered an upgrade but unsure why. No milk in the fridge No information booklet When wanting room service the phone didn't work and had to use mobile. When enquiring about room service found out it was heavy expensive. Other people next to us allowed their children to play in the hallway past 2130 and again before 0730 the next morning. When explaining all of this to the receptionist at checkout all we got as a response was "oh I'm sorry about that". Won't stay again or recommend.
Stayed 1 night in Jan 2025