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Metro Hotel Perth City

4.0 star property

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Photo gallery for Metro Hotel Perth City

Restaurant
Point of interest
Lobby
Lobby
Standard Queen Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
200 Hay Street, East Perth WA 6004, 200, East Perth, WA, WA6004
  • Langley Park
    ‪7 min walk‬
  • Elizabeth Quay
    ‪17 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen Room

8.0 out of 10
Very good
(25 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen & Single Room

Standard Queen & Single Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen & Single Room

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard King Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room

Standard Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium King Room

Premium King Room | Premium bedding, desk, iron/ironing board, free WiFi

Premium King Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3

Standard Room with Queen and Single Bed

  • Sleeps 3

Standard Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2

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About this property

Metro Hotel Perth City

Hotel with free parking, a quick walk to Perth Mint
This hotel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Metro Hotel Perth City offers 94 accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a shower. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Hotel Perth City. During your stay, you're just a quick walk from Queens Gardens. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Queens Gardens and 5 minutes on foot from Perth Mint
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Metro Hotel Perth City. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Perth hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Metro Hotel Perth City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 10 to 30 for adults and AUD 6 to 15 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (171 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:00 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10 to 30 for adults and AUD 6 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Comfort Hotel Perth City
Comfort Perth City
Comfort Perth City Hotel
Hotel Perth City
Perth City Hotel
Comfort Hotel Perth
Comfort Inn Perth
Comfort Hotel Perth City East Perth
Comfort Perth City East Perth

Metro Hotel Perth City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 329 out of 1005 reviews
Rating 8 - Good. 458 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Aung

Business traveller
Disliked: Amenities, property conditions & facilities
Property is okay, but they have a contracted taxi and they don't call a taxi for the customer's convenience. Usually i don't have to wait for more than 5 minutes to get a taxi. With this motel, I have to wait for 30 minutes and the taxi is a large one without a meter. This is not my first time. I think it happened all the times. I thought it was a coincidence.
Stayed 1 night in Jun 2025

10/10 Excellent

Filippo

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay. Walkable distance to the shops and Optus Stadium. Staff friendly and helped with all my needs
Stayed 3 nights in Jun 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Good position in closeness to Optus stadium, rooms could do with a update
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities
STAFF AMAZING
Stayed 1 night in Jun 2025

4/10 Poor

Tate

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was cheap and reasonably well located. But very dated, elevator was well in need of maintenance. Overall it was just okay.
Stayed 1 night in Jun 2025

4/10 Poor

Atanas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old not maintained
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No spare pillow.
Stayed 1 night in May 2025

4/10 Poor

Bernard Oliver

Travelled with partner
Pro's: Great location in Perth CBD, the bed in our room was clean and comfortable. Con's: The room was very basic (that alone would be ok), but showed lots of wear and tear on lots of areas. Also, there was an extra blaket in the built in cupboard in the hallway, which we needed, so we took it out and it was full of foreign long black hait stuck on it - quite gross.. Finally - not that important, but still a point to mention - there were coffe and tea facilities (eg. small water kettle), sugar and milk, but no tea spoon :-/.. Finally there was a small lamp on the right hand badside table, that wasn't connected, and there was not even a power point near there .. so we removed it to the other sie, where we could actually use it.. :-/ Last thing the pre-booked breakfast in the morning.., it was booked as a continental breakfast. But it was absolutely basic - only some cereals, joghurt, friet in syrup and then a few choices of taost with some limited jams.., but NO sliced cheese or ham at all! We think, that for the price of $ 19.50 we could expect at least this?.. On checking-out, we were not even being asked how our stay was..So, again, we didn't have high expectations of a budget hotel, but because of the above mentioned downsides, we'd probably wouldn't use this hotel again.Our advice: Please address these issues to make it better for future guests, thanks!
Stayed 1 night in May 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service
Just need a few extra things like allowing staff more access to fix things vending machine
Stayed 5 nights in Apr 2025

10/10 Excellent

Pascal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Abdul Farooq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service 👍
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and close to good pub
Stayed 1 night in Apr 2025

2/10 Terrible

Juan Jose

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled too much of cigarettes, the sheets were torn and the toilet was dirty when we arrived.
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location but road works had interupted pulic transport
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
property smelt very strong of smoke very limited parking beer cans left in the elevator other rooms can be heard through the entire floor photos dont match the real thing
Stayed 3 nights in Mar 2025

2/10 Terrible

BARINDER

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink’s tap water was flowing outside of the sink. Toilet was not working properly. Omg terrible experience. Lift was very noisy and broken, very scary.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lana

Stayed 1 night in Mar 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karenne, Kalamunda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, easy for uber or didi
Stayed 2 nights in Mar 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025