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Hotel Palace Serra Verde Imperial

3.0 star property

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Photo gallery for Hotel Palace Serra Verde Imperial

Outdoor pool
Front of property
Lunch and dinner served
Lobby sitting area
Deluxe Room | Minibar, desk, blackout curtains, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua Manoel Delfim Sarmento, Cachoeiras de Macacu, 28680-000
  • Place, Three Peaks State Park
    ‪10 min drive‬
  • Place, Parque Terra Santa
    ‪19 min drive‬
  • Place, Guapiaçu Ecological Reserve
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout curtains, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Minibar, desk, blackout curtains, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Palace Serra Verde Imperial

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a rooftop terrace, a meeting room and dry cleaning.
Hotel Palace Serra Verde Imperial offers 43 air-conditioned accommodations with minibars and free toiletries. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palace Serra Verde Imperial, you'll be close to Three Peaks State Park. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a meeting room
  • Just a 5-minute drive from Three Peaks State Park and 12 minutes from Sete Quedas Waterfall
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and an arcade/games room are also featured at Hotel Palace Serra Verde Imperial. A roundtrip airport shuttle is free (available 24 hours).

This 3-star Cachoeiras de Macacu hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant specialises in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Late check-in fee: BRL 60 for check-in between 2:00 PM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: BRL 60 for check-in between 2:00 PM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palace Serra Verde Imperial Cachoeiras de Macacu
Palace Serra Verde Imperial Cachoeiras de Macacu
Palace Serra Verde Imperial
Palace Serra Verde Imperial
Hotel Palace Serra Verde Imperial Hotel
Hotel Palace Serra Verde Imperial Cachoeiras de Macacu
Hotel Palace Serra Verde Imperial Hotel Cachoeiras de Macacu

Hotel Palace Serra Verde Imperial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Thiago

Hotel ok
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Miliane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities
Quarto impecável, café sa manhã, também e equipe otima !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities
Tudo perfeito! Equipe atenciosa, quarto amplo e confortavel, bem localizado.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 1 night in Jul 2025
Verified

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos do Hotel, desde o atendimento, a acomodação e o café da manhã.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Osmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valeu a pena, hotel bem localizado com supermercados e postos e restaurantes próximos. Funcionários solícitos, atenciosos e gentis.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Vagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia.

Tudo perfeito, mas não recomendo o quarto numero 210, além de pequeno encontra se com as paredes sujas e rejuntes aparentes no vaso do banheiro. Hotel bem decorado e muito agradável com excelente custo benefício.
Stayed 3 nights in May 2024
Verified

4/10 Poor

Meire

Disliked: Property conditions & facilities, room comfort
Banheiro entupido chave porta do quarto c problema chuveiro não aquece suficiente tv com imagem horrível
Stayed 1 night in Dec 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom hotel

Bom hotel, preço justo, boas instalações e boa equipe. Só nao leva nota maxima porque as TVs nao funcionam bem. mas tirando isso ótimo custo x beneficio.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento!

Foi Otimo! Excelente atendimento!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Edmilson Linhares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonho

Muito bom, atendimento,refeições e o entorno no hotel com bastante comércio. Pena que no período que estive lá, tempo não ajudou a chuva foi constante.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, porém bem conservado, limpo e bom café da manhã! Atendimento muito bom, funcionários simpáticos, agradáveis e atenciosos!
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Rommel

Liked: Cleanliness
No primeiro dia faltou água quente no chuveiro, poderia ter um jogo de mesa e cadeiras na parte superior da piscina, como foi uma estadia de 1 dia, foi satisfatória, bom que a TV era smart, porém o café da manhã é muito fraco
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Funcionários extremamente educados e solícitos, café da manhã muito gostoso e ambiente limpo.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

JEFERSON A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi uma experiência muito agradável

Gostamos muito, descansamos e curtimos os momentos que lá passamos.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Petrussia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel básico

Se vc procura hotel próximo a Friburgo para se hospedar, esse aqui fica bem longe, não recomendo, pois ele desce a serra toda e tem um pedágio de 6,30 que divide as cidades. O hotel é espaçoso. Fiquei na suite do 1° andar, categoria standart e foi bem confortável. O banheiro tem o box daqueles bem antigos, mas o chuveiro é bem forte e quente e a cama é bem espaçosa e confortável. Dormi super bem. O café da manhã é bem básico, não esperem muita coisa. Pelo valor pago achei que o café seria bem mais prazeroso e com mais opções, mas tinha o básico e nada além. Tem elevador. E os carros ficam estacionados da frente do hotel ou ao lado, mas não tem área fechada e ninguém vigiando. No geral, eu não me hospedaria novamente se fosse pra passear por Friburgo pois é muito distante.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Jaildes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 99,9999999999% recomendo!

A estadia foi muito boa!! Tudo muito bem higienizado, álcool em Gel em todas as partes do hotel! Comida espetacular e bem protegida servida no quarto!! Inclusive o café da manhã!!
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Fabio

Hotel Antigo e Preço Caro

A estrutura não é ruim, mas o preço é um pouco caro pelo que oferece, talvez pela pouca concorrência na cidade. Hotel é bem antigo, com cafe da manhã bem simples.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Viviane

Liked: Cleanliness, property conditions & facilities, room comfort
Nos deram um quarto muito bom, 215, bem espaçoso, cama boa, bom chuveiro, só o café da manhã que achei que poderia ter pães mais quentinhos, mais opções de iogurte, bolos. E o serviço de transfe que informam no site, além de terem pouca informação, é um táxi comum.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Angela María

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ruim

U hotel é muito velho, com reformas sem terminar, cama desconfortável velha, cheiro extranho
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Atendimento

O atendimento do Hotel foi ótimo.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Em aprimoramento

O hotel tem potencial e está em ampliação. Meu quarto ficou em um andar que o hall está em obra com paredes sendo retocadas. Sugiro modernizacao nos moveis e objetos decorativos para criar uma impressão melhor na chegada. No entanto, o quarto é bom, roupas de cama de qualidade, limpeza e cafe da manhã bons. Supriu minhas necessidades e exigencias para uma pernoite.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Maiza

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leandro

Stayed 1 night in Jan 2026