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Holiday Inn Express Philadelphia NE - Bensalem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Philadelphia NE - Bensalem by IHG

Restaurant
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
1329 Bristol Pike, Bensalem, PA, 19020
  • Place, Philadelphia Mills
    ‪2 min drive‬
  • Place, Neshaminy State Park
    ‪4 min drive‬
  • Place, Parx Casino and Racetrack
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Philadelphia NE - Bensalem by IHG

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a hydromassage showerhead, complimentary toiletries and hairdryers.

This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Philadelphia NE - Bensalem by IHG. During your stay, you'll be close to Philadelphia Mills. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Philadelphia Mills and 5 minutes from Neshaminy State Park
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 576 square feet (54 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Philadelphia NE - Bensalem by IHG. Self parking is free.

This Bensalem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 576 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 10 June and close on 05 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Philadelphia Hotel Bensalem NE
Holiday Inn Express Philadelphia NE Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Holiday Inn Express Philadelphia NE Bensalem
Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
Hotel Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Holiday Inn Express Philadelphia Hotel
Holiday Inn Express Philadelphia
Holiday Express Philadelphia
Holiday Inn Express Philadelphia NE Bensalem

Reviews

Holiday Inn Express Philadelphia NE - Bensalem by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

Reviews

10/10 Excellent

Yvette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is that housekeeping didn’t clean the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Personal attention to clients
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

KATE, ROCKLAND

Travelled with family, Travelled with family and small children
Breakfast was good, the pool did not regulate rules so it was not a great experience there. The room was moderately clean. The elevator was not the best, so we ended up taking the stairs the rest of the time.
Stayed 1 night in Jul 2025

8/10 Good

TOBGY

Travelled with family
Liked: Staff & service
Good .
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We enjoyed our overnight stay at this hotel very much. Oksana at the front was very friendly and helpful at check in. Breakfast was delicious. Our room was comfortable and clean.
Stayed 1 night in Jul 2025

8/10 Good

Desteny

Stayed 2 nights in Jul 2025

10/10 Excellent

Mashanay

Stayed 1 night in Jun 2025

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Overall ok
Stayed 2 nights in Jun 2025

8/10 Good

Jude

Stayed 3 nights in Nov 2023

4/10 Poor

Parviz

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room we stayed was supposed to be non-smoking, but smell of smoke was everywhere. Staff at reception at check-in wasn't friendly at all, basic questions we asked were responded with raised eye-browse and repeating the same thing back to us over. For the price charged for one night stay they could really do a better job keeping rooms smoke-free and also perhaps teaching their reception basics in customer greeting and interaction.
Stayed 1 night in Jun 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guests were up late and very loudd in the hallway!
Stayed 1 night in Jun 2025

10/10 Excellent

Nizar

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Rida

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Remi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than not being able to turn off the lights in room it was ok, thankfully there were extra towels to cover the lights that I could not turn off
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and spacious, breakfast standard food but tasty and plentiful. Only one elevator in service, and its decor needs refurbishing. Overall 8.5 out of 10.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely to. Friendly check in & great location
Stayed 1 night in Jun 2025

10/10 Excellent

Terone

Stayed 1 night in Jun 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Erin

Travelled with family
Disliked: Property conditions & facilities

Not Great

The front desk staff weren’t very friendly. Complained about their boss in front of guests. One elevator was broken and the one working was scary. The door would open when moving. The hallway to our room smelled like pot both days.
Stayed 1 night in Jun 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness
Hotel is centrally located between Philadelphia and Sesame Place. Room was large enough for two adults and a toddler. AC worked and kept the room cold after a hot day. Staff was very friendly, regardless of the time of day we interacted with them. Biggest complaints: - The bed was the most uncomfortable hotel bed I have ever slept in. The mattress bowed in the middle, I was left with a sore back after my two night stay. It was obvious the mattress hadn't been flipped or replaced in a long time. - One of the two elevators was out of order, and the one that was working was not confidence inspiring. We opted to take the stairs during our stay. Our room was showing its age (cracked paint, fan controls for sitting area were handwritten in Sharpie) but served its purpose.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever!!!! Thank u
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2025