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Sheraton Philadelphia University City Hotel

3.5 star property

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Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk
Traditional Room, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Franklin Field
    ‪6 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Homewood Suites by Hilton University City
University City
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,022 reviews
The price is CHF 160
includes taxes & fees
7 Jul - 8 Jul
Homewood Suites by Hilton University City

About this property

Sheraton Philadelphia University City Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Philadelphia University City Hotel. During your stay, you're just a quick walk from University of Pennsylvania. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Steps from University of Pennsylvania and 3 minutes on foot from Drexel University
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

Sang Kee Noodle House – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 May 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 808699

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1012 reviews
Rating 8 - Good. 247 out of 1012 reviews
Rating 6 - Okay. 84 out of 1012 reviews
Rating 4 - Poor. 58 out of 1012 reviews
Rating 2 - Terrible. 65 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room, excellent location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, enjoyed our stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Vivek

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and view was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Kind helpful staff. Good location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, great view, friend,y stay, epic location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for about 2 hours Enroute to NYC and the staff was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Great room and wonderful staff.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was very convenient and hotel was very close to Penn. Room was clean and well maintained.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Room was very clean and the staff were all very pleasant helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Despite being a slightly small room probably due to being in the city, it was laid out well and functional.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Johann Friedrich

Liked: Cleanliness, amenities, property conditions & facilities
Great location for our purpose (visit our daughter studying at UPenn). Friendly and helpful staff. The room was sufficiently large. Despite the renovations, we were not disturbed.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, parking is lifesaver . Nice rooms, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colette

Liked: Cleanliness, amenities
Clean room. Comfortable bed. Hotel lobby is under renovation and had to use a back entrance to what I assume is a make shift lobby. Despite the works that was going on the staff were very pleasant and helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tara

Very nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Manuel Alcides

Liked: Cleanliness, amenities, property conditions & facilities
Nice, updated room! Didn't expect that, tbh.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
The customer service was excellent!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Courteous staff! Comfortable room! I had a great stay!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Joan F.

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Bed was very comfortable bed. Hotel was under renovation and had difficulty getting into and out of the room due to the door being stuck everytime I used it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tHE PARKING WAS GREAT
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness
Clean with good placement to our venue. I wish someone would have mentioned they are under significant construction. No usage of the gym area. Staff very kind. Paid parking of 40 per day I felt was a bit much but at least secure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

elliot

Liked: Cleanliness, staff & service, amenities
We had an excellent stay. The staff at the hotel were all very friendly and helpful. Our room was very clean and comfortable. I highly recommend this hotel, especially if you're visiting UPenn. This hotel is in an excellent location, very close to campus.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Harrison

Liked: Cleanliness
Room was nice. Construction was not something we were made aware of before we arrived (if we were notified, it was not done in a way that I noticed).
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean, the staffs are helpful.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities
The room was clean and roomie. Nice size tv. The Noodle house attached to the Hotel was a pleasant surprise. Only issues were the hotel was under construction during our visit which made navigation a little difficult. Also the ir lights in our room kept turning on at night and we couldn't figure out how to disable them.
Stayed 1 night in Feb 2026