My stay was amazing. The host made sure my check in was great and stayed in contact with me throughout my entire stay, and even had snacks and water for the guest. A very gracious host. The home looked exactly how it looks in the picture. Very spacious and the neighbors were great. I will definitely be booking again.
This VRBO is in an undesirable location with a condemned building across the street and trash around and on the property. The foyer was dirty and with the smell of marijuana. The handle to the exterior entry and deadbolt to the apartment door were broken. The apartment was exceedingly dirty and clearly not swept or mopped. There was dried vomit on the first floor toilet. The refrigerator was dirty with food and sticky substances. Smoke detector on the first floor was missing. The yellow chair in the family room collapsed upon sitting found damaged and missing screws. When opening the living room drapes, the whole assembly collapsed and was hanging by a screw. The windows had slime/hand prints on them. The patio door lock in the 2nd floor bedroom to the balcony was broken/unable to be locked. We immediately contacted the owner to address our concerns. She apologized for what she described as âminorâ inconveniences and offered a late check out. We opted to stay the evening and the next day sent a message to the host that we would not be staying for the second night as we felt uncomfortable and unsafe not being able to secure the Apt. She didnât address our concerns and she refused to refund us the 2nd night or cleaning fee as she stated that we were only objecting due to the âcostâ of the accommodation. This is anything but an âelegant escapeâ and are writing this review to caution anyone who may consider renting here or with this host in the future.
They donât tell you about the broken things inside or the little marks on the walls the stairs were dirty and the floor needed to be swept again because I guess the swept and mopped but they was still dirty and pieces of trash on the floor. The carpet was dirty. I had to personally clean up before my guest arrived.
I really enjoyed my stay here! everything was clean and nicely set up. the bedrooms were beautiful and so were the bathrooms, the neighbors were friendly and i was even able to host a small gathering for my birthday and it just overall made my visit a 10/10
Property was immaculate, pics donât do the place justice, host communication and accommodation was flawless overall definitely would recommend and def would book again!
Postives:
-The bathrooms were clean
-Appliances are new and nice
-The host answered quickly when I reached out
-The bedrooms were clean with comfortable beds
Facts:
-The apartment is located in West Philadelphia.
-Each day, there was a strong smell of marijuana coming from the apartment next door. We could not smell it in the apartment.
-The people next door played music loudly that could easily be heard in the apartment until about 10:00 p.m.
-The building across the street is abandoned with boarded up windows.
-There were crumbs and hair on the floor in the kitchen and family room when we first arrived. When I notified the owner, she said it can't be dirty because they just cleaned but gave me permission to sweep it up.
-The dishwasher was full of clean dishes when we arrived.
-There was not a garbage bag liner for the kitchen garbage and no liners that I saw. We were told we would be fined if we got into the cleaning closet, so I did not look there for liners to avoid a fine (but was given permission to get the broom out to clean up when we arrived).
-There was no dish soap. I was told I could fill the empty container with dish soap from the closet, but I couldn't open the container and was afraid of breaking it so I didn't fill it.
-There were 2 wash cloths for a three day stay. I asked the owner if there were more. She said the housekeeper would deliver more. That did not happen.
-There was no ice maker and no container to make ice.