Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
Ă moins de 15 minutes Ă pied de Riverside et Palais royal
The staff were really nice and tried to help out where they could even thou a bit of a language barrier. The location was good $2 tuk tuk to the river side a nod the breakfast was good.
As a first experience in a new city, this was great! It was just off of a main boulevard, so a little quieter, but easily found. Everyone was very hospitable, and although some staff did not understand all English, they knew enough to get us around to where we wanted to go. The breakfast was delicious, and the wifi was sufficient. My only complaints are that there was no door on the bathroom, and the beds were so hard, it was almost detrimental to sleeping. I loved the pool and the hotel decor!
I enjoyed my stay at the hotel till I needed help arranging a taxi to beach. At first I thought it was a language barrier but front desk staff kept raising the cost of a taxi to beach from 50 to 65 to 75 and then said no one would do it for less than 90. They also said there were NO buses.Finally I figured it out for myself and got a luxury cab from Makara Cabs for 70 dollars ( due to Chinese New Year, excellent driver and car). Staff shouldn't try and scam hotel guests like this! When my cab showed up the next morning no one came to my room to get me even though my driver came to front desk. I went down to check and he was waiting half hour even though it was same staff who knew I was going to beach. I think they wanted him to leave so I had to use their guy. housekeeping was excellent, room was nice but hot water did not work. Just don't trust front desk staff to help you with anything basic that a nice hotel usually helps with.
Our stay at at Villa Salt Independence was great. Lovely staff, rooms that have a contemporary yet relaxed feel and a good central location make this a great Phnom Penh stop.
Everything was great! The property is lovely and green and the staff are very friendly and helpful. The pool is quite small but great to have and the poolside bar with very cheap drinks is also a plus. The breakfast was good with a nice selection. Our room was huge with a nice king size bed, tastefully decorated and the bathroom was great. The whole property is clean and very well maintained. The floor in the bathroom got quite wet after showering but that was about it. I really like this place and strongly recommend it!
Room was pretty basic. Needed a good clean. Old tissue from previous guest wasn't removed from table when we checked in.
Air conditioning unit looked really dirty and was very noisy.
There was a huge gap on the top of the dividing wall between the bathroom and bedroom which didn't leave much to the imagination. As such, ventilation was a problem.
The hotel itself needs a good clean. Magazines and brochures have layers of dirt on them which were not touched for the 3 nights we were there.
The pool water looked cloudy and we didn't dare swim in it.
Staff barely spoke English and stayed behind the counter talking on the phone nearly every time we went past.
Wouldn't stay again.
Very friendly staff, very beautiful hotel, had a good rest there despite the fact that there was a mixup the first day. We had booked a suite, but due to a double booking they only had 'lesser' rooms and more expensive and bigger apartments. They put us in a apartment which was a nice gesture but not what we needed. When we told them we would rather have a smaller, they were very accommodating, letting us pick any room we wanted that was free on the top floor. Good ala-carte breakfast, would recommend
The positive
- Very nice room with comfortable bed, both air condition and fans in the ceiling
- Good breakfast
- Good location of the hotel
- TukTuk always right outside of the hotel
- Friendly staff
The negative
- Our booking was not registered in the hotels computer system when we arrived but we finally got the room we booked, thankfully it was in low season
- Some members in the Hotel staff where very distracted and did not seem to have things under control. (other members of the staff where the direct opposite and gave a very good impression)
- Although they had a sign presenting food and beverages in the bar by the pool, we could not order anything from it according to the staff, unknown reason why
- The pool could have been better maintained