2/10 – Ungenügend
Verifizierter Reisender
23. März 2026
Verbesserungswürdig: Sauberkeit
Unfortunately, we had to leave the property early due to several significant issues that made the home unusable for our vacation. The primary concern was that we were unable to use the pool or hot tub, which was the main reason we selected this property—especially given the extreme heat in Avondale, AZ. The pool area was unusable due to resident ducks, with duck droppings in the water and across the entire pool deck.Additionally, the grill was in very poor condition. It was extremely dirty and caused a grease fire when we attempted to use it, making it unsafe and unusable. As a result, we were unable to use the backyard amenities at all.Because of these issues, we had to make last-minute alternative travel arrangements in order to salvage our vacation, which resulted in additional unexpected expenses. We also incurred a loss on groceries that we had purchased but could not use due to the grill being unusable. Other concerns regarding the condition of the home:* Cookware was old and unsanitary, with Teflon pans flaking* Utensils were worn and outdated* Bed and mattress were uncomfortable and worn, with only a topper added* Furniture was visibly past its prime* Tile flooring was loose and cracking in areas* Carpet was worn. While we do appreciate that the property manager was responsive and that the owner did reimburse us for 3 days. We should have been given a full refund. We do not like to give bad reviews but this was warranted.
Verifizierter Reisender
Aufenthalt von 5 Nächten im März 2026
