I am a VRBO property manager in Park City, UT, so I know the drill. Loved the residence, would absolutely rent this again. We were there for 2 weeks for my boys hockey camp in June. Well stocked kitchen, everything was as expected from listing, functional layout, safe and secure complex in a safe neighborhood. Basement parking garage. There was no owner personal items or clutter which is a big one for me to keep it professional. The pool was large, well shaded, and a huge hit to cool down in. Plenty of pool towels in hall closet. It did get green and they had to close it for 2 days for service but it was crystal clear when we left so that shows the complex is well maintained and they are actively identifying issues and correcting them in a timely manner. The residence and complex was self explanatory in its functions. We never had to contact Arlene for assistance which means she did her job before we arrived. 5 stars all around! One star for 110F while grabbing fried chicken down the street and the AC in my Subaru fails. (never a perfect trip - did I mention the pool was awesome!)